Facility Manager at Nicole Sinclair Consulting

• The Facility Manager is responsible for overseeing the maintenance, safety, functionality and efficient operation of the hotel's buildings, equipment, utilities and physical infrastructure. The role involves coordinating preventive and corrective maintenance, managing facility-related costs, supervising maintenance personnel and contractors, and ensuring compliance with applicable safety and regulatory standards. The successful candidate will ensure that the hotel's facilities remain in excellent condition to support seamless operations, guest comfort and overall business efficiency.

KEY DUTIES & RESPONSIBILITIES

• Oversee the daily operation and maintenance of the hotel's buildings, equipment, utilities and infrastructure.
• Develop and implement preventive maintenance schedules to minimize equipment breakdowns and operational disruptions.
• Conduct routine inspections to identify faults, safety hazards, and maintenance requirements.
• Coordinate corrective maintenance and ensure facility-related issues are resolved promptly.
• Supervise maintenance personnel and coordinate the activities of external contractors and service providers.
• Monitor electricity, water, fuel, and other utility consumption to identify opportunities for cost reduction.
• Prepare and monitor facility maintenance budgets, ensuring efficient utilization of resources and control of operating expenses.
• Ensure compliance with applicable health, safety, and fire prevention, environmental and building regulations.
• Coordinate fire safety inspections, emergency preparedness procedures and maintenance of safety equipment.
• Ensure the hotel premises, public areas and operational facilities are safe, clean, functional and properly maintained.
• Manage facility-related procurement, monitor spare parts inventory and ensure proper documentation of purchases and maintenance expenditure.
• Respond promptly to facility-related complaints and coordinate with relevant departments to minimize ₦ 4,000,000 inconvenience to guests.
• Prepare regular reports on maintenance activities, utility consumption, expenditure, equipment performance and operational risks.

QUALIFICATIONS/ EXPERIENCE/ KNOWLEDGE

• A Bachelor's degree or HND in Facilities Management, Mechanical Engineering, Electrical/Electronic Engineering, Building Services Engineering, Estate Management or a related discipline.
• Minimum of 5 years' relevant experience in facilities management, building maintenance or engineering operations, including at least 2 years in a supervisory or managerial role.
• Experience working in a hotel, serviced apartment, commercial property or similar hospitality environment.
• Demonstrable experience in preventive maintenance, equipment management, contractor supervision and facility operations.
• Good knowledge of electrical systems, plumbing, HVAC, generators, water systems and general building maintenance.
• Experience in maintenance budgeting, cost control, utility monitoring and asset management.
• Knowledge of health and safety procedures, fire safety requirements and relevant regulatory standards.
• Proficiency in Microsoft Office and facility management or maintenance tracking systems.
• Relevant professional certification in facilities management, engineering, health and safety or project management will be an advantage.

KEY COMPETENCIES

• Facilities Operations and Maintenance Management.
• Preventive Maintenance and Equipment Reliability.
• Technical Troubleshooting and Problem-Solving.
• Budget Management and Cost Control.
• Health, Safety and Regulatory Compliance.
• Contractor and Vendor Management.
• Asset Management and Maintenance Planning.
• Utility Monitoring and Energy Efficiency.
• Team Leadership and Staff Supervision.
• Project Coordination and Resource Management.
• Communication and Interdepartmental Coordination.
• Attention to Detail, Integrity and Accountability

KEY PERFORMANCE INDICATORS (KPIs)

• Reduction in equipment breakdowns and facility-related disruptions.
• Average response and resolution time for maintenance requests.
• Reduction in electricity, water and generator fuel consumption where practicable.
• Compliance with health, safety, fire prevention and regulatory requirements.
• Percentage of operational equipment maintained in good working condition.
• Timely completion of repairs and maintenance assignments.
• Accuracy and completeness of maintenance records and asset registers.