SEND is a digital freight forwarder and customs broker for Africa.
We manage the entire process of shipping cargo, by air and ocean, including customs clearance and trade financing.
Read more about this company
We are currently seeking an Operations Associate to join our dynamic team and contribute to our mission of operational excellence. In this role, you will be an integral part of our operations department, responsible for supporting our logistics processes and ensuring that our supply chain runs smoothly and efficiently
Responsibilities
Assist in coordinating and optimizing logistics operations to ensure timely delivery of goods.
Prepare and analyze reports regarding operational performance and suggest areas for improvement.
Collaborate with vendors and clients to resolve any issues related to shipments and deliveries.
Help manage documentation related to shipments, including invoices, packing lists, and customs forms.
Coordinate with internal teams to ensure alignment on operational goals and performance metrics.
Support the implementation of new operational processes and technologies to enhance overall efficiency.
Requirements
Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
Proven experience in logistics or supply chain operations is highly desirable.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent communication and interpersonal skills to effectively collaborate with various stakeholders.
Proficiency in Microsoft Office Suite, particularly Excel, and experience with logistics software is a plus.
Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
AI's Impact on Jobs and Organisations (Nigeria report)This report examines the extent to which AI is affecting jobs and organisations in Nigeria. It brings together perspectives from HR professionals and managers across different industries.
30 Contract Staffing Risks That Could Get Your Company SuedThis piece outlines 30 contract staffing risks that have real legal consequences under Nigerian law. If you are a business owner, HR professional, or staffing agency operator, you will find this highly valuable.
10 Steps to Building an Effective Talent PipelineLearn how to keep a list of good candidates ready in advance, before a role becomes vacant. Discover step by step the process of building a talent pipeline that works.
2026 / 2027 NEPL / OERNL Joint Venture Tertiary Scholarship Scheme (National Merit Award)The NEPL/OERNL Joint Venture in pursuance of its Corporate Social Responsibility invites suitably qualified applicants for its 2026/2027 Tertiary Scholarship Scheme, commencing Tuesday, March 3, 2026, and concluding on Wednesday, April 1, 2026. For applicants from Non-Host/Transit Communities