Officer: Learning & Development at DP World

Job Function

• To plan and manage the efficient administration and implementation of learning programmes i.e. learnerships, short courses, qualifications, micro-learning etc. as well as the evaluation of learning impact

Key Performance Areas:

• Plan and administer the training programmes implementation and ensure learning materials, training registers, note pads, venue, catering and all required resources are ready for the session
• Partner with the Facilitators, Subject Matter Experts and related roles to ensure proactive planning and implementation
• Manage record keeping of training documentations such as Portfolio of Evidence (POE), assessments, invoices, certificates, completed attendance registers, evaluation feedback reports, etc.
• Book instructor led or online learning with all the set up requirements in collaboration with the facilitator and facilities
• Be a Point of contact for vendors, delegates, facilitators, HRBP, and Learning Partners for learning administration and implementation
• Recommend improvements on learning programmes and implementation processes.
• Support the needs analysis, data collation process and submission of the workplace skills plan and Annual training plan and budget.
• Work closely with regulatory bodies to ensure learning administration requirements are met for timeous program completion and certification issuing.
• Prepare and provide learning analytics on training programme and implementation activities
• Track learning impact on programmes and prepare relevant reports.
• Provide continuous feedback on task delivery to support decision making.

Qualifications Required:

• Bachelor’s Degree or HND
• Member of HR Chartered Institute – SHRM, CIPD, HRCI, CIPM, NITAD

Experience and Skills Required:

• At least 3 years in HR function.
• Experience with HRIS preferred but not required.
• Excellent written, verbal, communication, and interviewing skills.
• Proficient with Microsoft office suite or related software
• Problem-solving and decision-making skills
• Training Need Analysis
• Practical experience using digital learning platforms
• Ability to relate to and communicate with all levels of management and candidates.
• Strong customer service capabilities, both internally and externally