Nigeria Sales Team Lead at Engie Africa

Responsibilities, Deliverables and Activities

The Sales Team Lead will be stationed in the preferred location and be responsible for leading and managing a team of sales agents, installation technicians, dual contractors and their customers – responsible for the full customer cycle i.e., sell, fulfil, maintain and recover. The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work. 

Key Responsibilities, Deliverables & Activities

Key Responsibilities

• Develop and implement the sales operational strategies within allocated area, as well as align with the area sales target.
• Organizing sales activities and functions in the field to achieve targets, revenue and desired quality sales.
• Managing installation technicians and maintenance technicians
• Training and coaching of sales agents on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers.

Deliverables and Activities

• Participating in the recruitment of new staff and training of existing staff in applicable policies, guidelines provided by State Business Manager and credit departmental standards.
• Conduct periodic performance review and provide feedback to the sales agents.
• Supervise the prompt high-quality system installations at the customers premises or any other location as directed by ENGIE Energy Access.
• Support recruitment and coordinate installation technicians and maintenance technicians to ensure large solar home systems are installed and maintained.
• Review monthly commission payments, follow up on faulty installations and inform finance department about deductions.
• Providing regular portfolio & compliance reports to State Sales Manager and credit control team
• Support quarterly inventory audits for service center and POS in the location.

Required Skills and Experience

• 1 - 3 years working within the core field sales team
• Previous experience in a managerial position is an added advantage
• Ability and passion for coaching and training.
• Good problem-solving skills (solutions oriented) 
• Good influencing and negotiation skills 
• Ability to work under pressure to meet deadlines 
• Excellent verbal communication skills with customer focus
• Computer literate, team player and dynamic self-starter.
• Willing to travel/assign in any geographic area in Nigeria
• Fluent in English.

 
Qualifications

• BSc. Degree or Equivalent