MyCare Officer at Advantage Health Africa

• Advantage Health Africa is seeking a proactive and detail-oriented myCare Officer with 1–2 years of experience in the health sector to join our team. The ideal candidate will support operational processes, customer experience, inventory coordination, and logistics while ensuring efficiency and compliance with healthcare standards.

Key Responsibilities

• Assist with order processing by receiving, verifying, and documenting customer requests.
• Support inventory management by monitoring stock levels and reporting discrepancies.
• Coordinate logistics and delivery schedules to ensure timely fulfillment.
• Maintain accurate operational records and prepare routine reports.
• Ensure compliance with quality assurance and regulatory standards.
• Provide customer support by responding to inquiries and resolving basic issues promptly.
• Contribute to process improvement initiatives to enhance operational efficiency.

Requirements

• Bachelor’s degree in a Science-related discipline.
• 1–2 years of relevant experience in the health sector, preferably in fulfillment, logistics, or pharmaceutical operations.
• Strong understanding of supply chain processes and inventory management.
• Proficiency in Microsoft Excel, MS Office tools, and inventory management software.
• Excellent organizational, communication, and problem-solving skills.
• Strong customer service orientation and attention to detail.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• Must own a personal laptop.