Medical Activity Manager (MAM) at Medecins Sans Frontieres

Main Duties and Responsibilities

• The Medical Activity Manager (MAM) oversees the development, implementation, monitoring, and evaluation of the medical project activities in Anambra State in line with MSF values, standards, and guidelines.
• The medical project focus on two key areas: Sexual Violence (SV) to create timely access to quality and comprehensive medical and psychosocial care for survivors; and emergency preparedness to strengthen the capacity to respond to floods, disease outbreaks, and other natural hazards as identified in the risks assessment.
• Assessing, coordinating, and supervising the proper functioning of the medical activities according to MSF protocols, standards, guidelines, and procedures.
• Supervising and ensuring that medical activities objectives under his/her responsibility are achieved, reporting to the technical referent any problem arising.
• Ensuring an efficient pharmacy management and monitoring rational use. In coordination with the project biomedical component supervising the appropriate use of medical devices and anticipating future needs.
• Supporting the preparation of the medical orders needed to implement the medical activities under his/her responsibility, and identifying and reporting to the line manager, non-medical support needs (material, infrastructure, transport, etc.)
• Participating in the definition of annual planning and budget for the project and its follow up.
• Checking all administrative procedures related to patients’ follow-up (individual card filling, registers, discharge, transfers ...) are carried out correctly and according to MSF procedures.
• Coordinating and monitoring the daily working plan of the team under his/her responsibility (absent personnel, vacations, tracking leaves ...). Participating in shifts and replacing a medical doctor, if deemed necessary.
• Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development and internal communication) of the staff under his/her responsibility to improve staff capabilities and to ensure both the sizing and the amount of knowledge required.
• Participating in the monthly reports according to guidelines (i.e. SitReps, medical reports, etc.).

MSF Section/Context Specific Accountabilities
Medical Technical Support:

• Supporting the Project Medical Coordinator (PMC) in all medical components of the project, providing medical technical guidance, clinical expertise, and medical decision-making support.
• Acting as a key medical counterpart to ensure that medical project strategies, protocols, and referral pathways are clinically sound, aligned with MSF standards, and compliant with national policies.
• Ensuring the coherent implementation of medical activities and contributing to medical operational planning, monitoring, and evaluation.
• Ensuring strong medical oversight, quality assurance, and continuity of clinical, preventive and promotional health activities.
• Promoting best practices in clinical care, including Infection Prevention and Control (IPC) measures, to ensure patient and staff safety and high-quality service delivery.

Medical Activities Management:

• Ensuring that all the medical activities are guided by the patient-centred principles of respect, privacy, confidentiality, informed consent, and non-discrimination.
• Ensuring accurate compilation, analysis, and interpretation of medical and relevant health data
• Ensuring that relevant data are captured using the MSF Health Management Information System (HMIS) and the SV data tool, securely stored with guaranteed confidentiality, and systematically analyzed.

Clinical Processes:

• Ensuring that all the project components, including integrated support services for survivors, are well understood and integrated, aligned with the objective of reducing mortality and suffering, and implemented in accordance with MSF principles, guidelines and protocols while considering relevant national policies.
• Ensuring that all administrative and safe procedures related to patient follow-up (cards, registers, discharges, transfers, etc.) are properly implemented.
• Ensuring strong medical oversight, quality assurance, and continuity of clinical, preventive and health promotion activities.

EPREP & Surveillance:

• In collaboration with country medical coordination and Project team, coordinating assessment and ensuring monitoring and surveillance activities related to emergency preparedness (EP-REP) within the project.
• Actively contributing to risk assessments, early warning mechanisms and response plans.
• Ensuring appropriate data collection for all main EP-REP operations, as per MSF tools.

Networking & Mapping:

• Engaging and collaborating with health authorities, other State Ministries/stakeholders, as relevant, focusing on the technical aspects of the project to ensure alignment and coherence with the project priorities and prevent duplication.
• Participating in Health Sector Working Groups or any other working groups relevant to the project
• Maintaining and updating the medical networking database with support from the Project Coordinator
• Contributing to networking and mapping of SV support services with a priority on:
  • Awka Metropolis
  • Awka LGAs
  • Other LGAs in Anambra State subject to the project’s evolution (EP-REP)
  • Northern LGAs of Imo State as relevant (EP-REP)
• Continue the systematic identification of health needs, service gaps and relevant actors.

Staff Health:

• Acting as the Staff Health Responsible for the project, ensuring implementation and monitoring of MSF staff-health policies.
• Ensuring appropriate use of the contracted private health insurance and the quality of referrals and follow-up.
• Updating and maintaining the staff health risk analysis.
• Implementing mitigation and preventive measures, including those linked to Lassa fever and other context-specific risks.
• Ensuring confidentiality and proper documentation of staff health files.

Reporting:

• Contributing to monthly/quarterly/annual reports (SitRep, medical statistics, EPREP updates, etc.) in line with MSF reporting frameworks.

Minimum Required Skills and Qualifications
Education:

• Essential: Medical Degree (MBBS) from a recognized institution. Specialization in Sexual Reproductive Health (SRH) or Women Health
• Desirable: specialization or training in Tropical Medicine, or other specific related public health field such as Maternal, Newborn and Child Health (MNCH), Adolescent health, Gender Based Violence, or Sexual Violence

Experience:

• Essential: Minimum of 5 years of working experience related to the diploma/degree, including at least 2 years of proven experience in the provision of the basic service package in health facilities, covering sexual and reproductive health (SRH) and management of infectious diseases.

Desirable:

• Experience working with survivors of sexual violence.
• Experience in emergency preparedness and response (EP-REP), including management of infectious disease outbreaks.
• Previous experience in MSF in the field

Languages:

• Mission and local language (English, Igbo, Pidgin English) essential (high level command oral and written)

Skills:

• Excellent planning, management, and coordination skills, with the ability to organize and prioritize a diverse workload portfolio effectively.
• Strong team-building skills, with the ability to provide training, coaching and on-the-job mentoring.
• Ability to address sensitive sexual and reproductive issues, including sexual violence and gender-based concerns, with tact, confidentiality, and cultural sensitivity.
• Proficiency in computer and health management information systems, including data entry, analysis, and management of health databases.