Manager, People & Culture at Ingenium Communications

Role Overview

• The Manager, People & Culture will lead talent acquisition, HR policies, and staff engagement, aligning these efforts with operational excellence. You will be a pivotal force in nurturing an energetic, high-performance culture, ensuring Ingenium attracts, develops, and supports its best talent all within a fast-paced, start‑up mindset environment. You will also help drive operational efficiency, making sure we do more with less by being frugal, a sharp negotiator, and highly resourceful.

Key Responsibilities

People & Culture -

• Lead the full employee lifecycle from hiring and onboarding to performance management and retention.
• Develop and implement HR policies and best practices that support company objectives.
• Champion staff engagement, cultivating a collaborative, high-performance, and results-focused culture.
• Partner with senior leadership to embed a dynamic, ambitious, and results-driven work environment.

Operations & General Services -

• Maintain seamless office operations, ensuring a productive, safe, and compliant environment.
• Leverage frugality and strong negotiation skills to manage vendor relationships and procurement effectively.
• Support internal meetings, staff events, and team engagement activities.
• Maintain HR and operational documentation, ensuring confidentiality and compliance.

General Management

• Support the MD and COO with resource planning and organisational effectiveness.
• Maintain and review departmental KPIs, identifying areas for improvement.
• Identify and implement policies and processes that streamline company operations and enable scalability and excellence.

What We Are Looking For

• Experience: 4+ years in HR, People Operations, or Office Operations, preferably in a marketing, creative, or fast‑paced start‑up environment.
• People Focused: Skilled at working with a youthful, ambitious, upwardly mobile team.
• Negotiation & Frugality: Strong ability to secure the best value for the company and operate efficiently.
• Tech Proficiency: Skilled with HR platforms, project management tools (e.g., Asana, Trello, Slack), and MS Office/Google Workspace.
• Communication: Exceptional verbal and written communication abilities.
• Initiative: A proactive, adaptable, and solution-driven mindset.
• Detail Orientation: Skilled at managing multiple priorities with precision and efficiency.
• Resilient Culture Fit: Comfortable working in a no‑nonsense, results‑oriented, and resource‑conscious environment.