Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 23, 2023
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
    Read more about this company

     

    Manager - Network Fault Management

    • Ensure there is visibility to all Network Elements for effective service management.
    • Generate management reports for better business decisions.
    • Ensure more than 80% of all Network outages are resolved at First Line Level Support in order to improve network quality and customer satisfaction.
    • Provide enabling environment for proper monitoring of status and performance of the network elements, including reviewing periodic reports on such.
    • Identify need and oversee development of new interfaces, tool and applications to increase the effectiveness of the Business Service Support.
    • Ensure all planned network expansions take place on schedule and follow laid down process and procedures to ensure customer satisfaction.
    • Setup and execute technical test plans for application change, new deployment and upgrades.
    • Plan and implement an automated system for routine Network Services Management Centre activities.
    • Ensure new technology is mapped out correctly into Network Services Management Centre operations.
    • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

    Education:

    • A first  degree in Computer Science, Electrical Electronics/Telecommunications or a related field.
    • Fluent in English.

    Experience:

    • 6 - 13 years’ experience which includes:
    • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
    • Experience working in a medium to large organization 
    • Experience and comprehension of Telecommunications management network philosophy and practice
    • Hands-on experience in telecoms, tele-traffic environment, with at least two (2) years in a team leadership role and customer relations.

    Method of Application

    Interested and qualified? Go to MTN Nigeria on ehle.fa.em2.oraclecloud.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at MTN Nigeria Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail