Manager - Product ICT Solutions at MTN Nigeria

Mission

• To establish MTN Nigeria as the leading enterprise digital transformation partner through a differentiated portfolio of cloud, managed security, and infrastructure solutions that drive scalable and sustainable revenue growth.

Description

• Define and own the product roadmap for cloud, managed security, and managed infrastructure offerings, aligned to MTN's enterprise revenue diversification strategy.
• Conduct market and competitive analysis to identify white space, pricing benchmarks, and emerging enterprise ICT needs across targeted segments.
• Build the business case (TAM/SAM, pricing model, margin structure) for new product launches and enhancements, working with other EB teams. Work with technology partners (technology providers, security vendors, infrastructure OEMs) to co-develop and localize ICT solutions for the Nigerian market.
• Define product requirements, service specifications, and SLAs in collaboration with Technology, IT, and Network teams.
• Manage the end-to-end product lifecycle — from concept and business case, through launch, adoption tracking, and eventual retirement or refresh.
• Work with internal stakeholders to develop pricing, packaging, and commercial models that make solutions easy for enterprise sales teams to position and close.
• Act as subject matter expert for ICT solutions product within customer engagements and industry events.
• Partner with Marketing on product launch campaigns, collateral, and market messaging.

Requirements
Education:

• Bachelor’s Degree in Computer Science, Engineering, Business Administration, or related field.
• Postgraduate qualification (MBA, MSc) is an advantage.
• Product Management certification, Cloud certifications, Cybersecurity certifications, Project management certification (e.g., PMP, PRINCE2, Agile/Scrum).
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Experience in product management, ICT solution development, or related commercial/technical roles, with at least 3 years in telecoms, ICT, cloud, or managed services environment.
• Demonstrated experience launching, managing, and scaling B2B technology products or services — ideally within cloud services, managed security, managed infrastructure, or enterprise IT solutions.
• Experience working with technology partners/vendors in a co-development, resale, or managed service capacity. Strong consultative selling, solution design, and negotiation skills.
• Strong understanding of the enterprise/B2B ICT market in Nigeria (or Africa), including customer buying behavior, competitive landscape, and regulatory environment.
• Shown leadership in the design and development of ICT solutions & Platforms, including Cloud Services, Managed Services, Cybersecurity Solutions, Data Centre Services, Unified Communications & Collaboration, IoT and Digital Solutions