Lube Sales & Technical Manager at Alan & Grant

Job Summary

• The Lube Sales & Technical  Manager (LS&TM) – The position incumbent reports to the Head Sales & Marketing.
• The Lube Sales and Technical Manager is responsible for driving sales growth of lubricants by leading business development efforts, managing key
• accounts, and delivering technical support to customers and the sales team.
• The role requires strong sales acumen, technical expertise in lubricant applications, blending and a deep understanding of market dynamics.
• The Manager will work closely with internal stakeholders, blenders, OEMs, distributors, and end-users to grow market share and enhance customer satisfaction.

Key Responsibilities

• Identify and prospect new lubricant customers across all company sales channels as well as seek to create new sales channels
• Develop and implement strategies to grow lube sales across target segments through proactive market engagement. (e.g., automotive, industrial, marine, etc.).
• Ensure retention of existing customers through monthly lubricant performance reviews for the region.
• Manage existing key accounts and distributor relationships to ensure customer retention and revenue growth.
• Set and monitor sales targets, KPIs, and performance metrics for the lubricant business.
• Address and resolve customer complaints or field performance issues in collaboration with the technical team.
• Liaise with product development teams or OEMs for new product approvals, certifications, and specifications. Develop the necessary procedures/documents that ensure blend.
• Provide technical advice on lubricant selection, application, and performance to customers and partners.
• Conduct market analysis to track competitor activities, customer needs, and emerging trends.
• Provide accurate lube sales forecast and stock warehouses within the region of coverage to meet sales projection and maintain a healthy reorder level
• Monitor all Sales Executives across the nation on lubricant sales performance
• Plan, direct and coordinate training of the internal team (including Sales Executive, Attendants, dealers and distributors) and relevant personnel for B2B customers
• Deploy technical sales tools (lubes surveys, oil analysis, technical advice etc.) for key customers in your region.

Requirements

• A good University Degree in Mechanical or Chemical Engineering 
• Minimum of 8 - 12years post-graduation experience with relevant experience in marketing
• Good negotiating and presentation skills
• Strong product and industry knowledge
• Good Customer relations management
• ​Operations planning, scheduling and forecasting