Learning & Development Specialist at PalmPay

About the role:

This Learning & Development Specialist role handles the logistical aspects of training programs, design and develop training materials, and facilitate training sessions. The responsibilities include Training Coordination and Training Specialist

Responsibilities:

• Coordinate logistics and administrative tasks for training programs (event planning, scheduling, registration) as they arise.
• Design and develop engaging training materials (presentations, eLearning modules, handouts).
• Facilitate training sessions using adult learning principles and effective presentation skills.
• Provide support to learners during and after training.
• Utilize available Learning Management Systems (LMS) and other training software.
• Possess strong communication and customer service skills.

Technical Skills:

• Proficiency in project management tools.
• Working knowledge of Learning Management Systems (LMS).
• Multimedia and eLearning development tools.
• Basic understanding of adult learning principles.

Soft Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Problem-solving and critical thinking skills.
• Adaptability and willingness to learn new things.
• Excellent customer service orientation.
• Ability to work independently and as part of a team.