Learning and Development Officer at Ciuci Consulting

Roles and Responsibilities

• Conduct regular assessments to identify training needs across various departments.
• Collaborate with department heads and managers to understand specific skill gaps and development opportunities.
• Develop and design training programs and modules based on identified needs.
• Utilize various instructional techniques and formats, including workshops, e-learning, and on-the-job training.
• Create engaging and effective training materials, including presentations, manuals, and multimedia content.
• Collaborate with subject matter experts to ensure accuracy and relevance of training materials.
• Facilitate training sessions for employees, ensuring a dynamic and interactive learning experience.
• Coordinate external trainers or resources when necessary.
• Develop and manage onboarding programs for new hires to ensure a smooth integration into the organization.
• Provide orientation sessions and materials to familiarize new employees with company policies and culture.
• Identify opportunities for professional development and career growth.
• Collaborate with employees to create individual development plans and support their career aspirations.
• Stay updated on learning technologies and tools to enhance training delivery.
• Explore and implement e-learning platforms and other innovative solutions.
• Implement evaluation methods to assess the effectiveness of training programs.
• Gather feedback from participants and stakeholders to continuously improve learning initiatives.
• Provide ongoing support to employees by offering resources and tools for continuous learning.
• Develop job aids and reference materials to support on-the-job performance.
• Develop and manage the learning and development budget, ensuring cost-effective and impactful programs.
• Ensure training programs comply with relevant regulations and company policies.
• Prepare regular reports on training activities, outcomes, and recommendations for improvement.

Requirements

• Bachelor's Degree in Human Resources, Organizational Development, or a related field.
• At least 3 years experience in learning and development roles.
• Strong understanding of instructional design principles and adult learning theories.
• Excellent presentation and facilitation skills.
• Familiarity with e-learning platforms.
• Strong organizational and project management skills.
• Effective communication and interpersonal skills.