Learning and Development Manager at Medecins Sans Frontieres

Main Purpose

• The Learning & development manager provides strategic and functional expertise and advice in learning and development, with the aim to plan and apply processes and activities that foster the development of a diverse and competent workforce to achieve the missions’ operational goals effectively.

Main Duties and Responsibilities

• With the support of the HR Coordinator and in collaboration with the coordination, responsible to define, develop, promote, apply, follow up and advise on the learning and development strategy of the mission with the aim to develop MSF staff (and external collaborators, where relevant) to achieve the mission’s operational objectives effectively.
• Contribute to developing advanced, innovative and useful Learning & development solutions and initiatives for the global workforce that enable continuity and transfer within and across the missions and other MSF entities and local partners, i.e. talent development, securing a variety of Learning & development applications – including coaching mentoring - adequate onboarding, etc.
• Advise and support coordinators, managers and supervisors to create supportive learning environments and apply appropriate learning and development processes, tools and best practices, including how to identify and address learning needs, gaps and opportunities.
• Influence stakeholders by building buy-in for the most appropriate learning and development approach for specific situations in accordance with mission and OC-level Learning & development and OPS strategies.
• Proactively plan and lead the learning and development annual planning and budget process based on learning needs analyses and strategic operational and organizational objectives.
• Proactively seek to increase access to learning and development opportunities for all employees of the missions – including identifying synergy/exchanges/collaboration with other MSF sections and other local institutions.
• Plan, develop and follow up on mission-wide or project-specific staff learning and development activities by identifying and addressing learning needs and opportunities that maximize staff development to achieve operational objectives.
• Advise employees and coordinators, managers and supervisors in the mission on application of individual development and potential growth paths for themselves and their direct reports.

MSF Section / Context Specific Accountabilities

• Coordinate, review and post evaluate learning and development activities across the projects in alignment with the organization's mission and objectives.
• Ensure uniform understanding and application of all Learning and Development (L&D) policies within the projects.
• Monitor and analyze the L&D budget on a monthly basis to ensure financial alignment with L&D strategy and be able to present persuasive data to advocate and defend L&D budgets
• Collaborate with project focal points for L&D to develop an annual training calendar that aligns with the organizational objectives and addresses the specific learning needs of each project.
• Generate and present a quarterly Learning and Development report for the mission, detailing the progress, outcomes, and impact of L&D initiatives.
• Responsible to ensure that all staff have access to updated L&D information through the L&D SharePoint platform.
• Plan and support departmental heads in organizing retreats to enhance team cohesion, communication, and professional development.
• Organize management trainings for the organization, collaborating with various departments and teams.
• Provide technical expertise and support in the development of individualized development plans and improvement plans for employees
• Foster collaboration with other OC’s across the country to enhance intersectional learning and development initiatives

Minimum Required Skills and Qualifications
Education:

• Degree in the field of HR, Learning and Development, Organizational Development or relevant experience.

Experience:

• Working experience of at least two years in a learning and development position.
• Desirable previous experience in MSF or other NGO in developing countries.

Languages:

• English Language essential.