Key Account Manager at Lifestores Pharmacy

About the job

• The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers.
• You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities

• Operate as the primary point of contact for key account stakeholders
• Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
• Prepare and guarantee monthly, quarterly and annual sales forecasts
• Recruit hospitals, clinics and pharmacies to the OGApharmacy platform
• Build relationships, offer support, and ensure satisfaction of customers; drive sales with key accounts
• Define and implement processes and strategies that strengthen ongoing relationships with large customers
• Familiarise buyers with OGApharmacy marketplace and associated software Highlight new product offerings that may fit well with customers’ portfolios
• Retain top customers and nurture key relationships over time
• Solicit customer feedback and work with the team to incorporate relevant feedback into our operations
• Work with the supply chain and finance teams to ensure that orders are fulfilled on time
• Work collaboratively with other team members.

Skills & Qualifications

• Bachelor's Degree or equivalent experience in Business
• 4+ years' of relevant work experience
• Fluency in Microsoft Office suite (Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills
• Negotiation skills
• Value-based selling skills
• Relationship management
• Time management
• Empathy and ability to understand customers’ needs.