Key Account Manager (KAM) at De koolar Nigeria Limited

Job Responsibilites

• Development and nurturing of customer retention plan.
• Creating and maintaining documentation on processes, policies, application configuration and help-related matters.
• Analyzing data and creating reports for insights into team operations and productivity.
• Reaching out to big industry players in fish importation.
• Drafting and executing a robust after sales maintenance plan that will woo big players in the fishery industry into the Organization’s maintenance/service net.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Provide regular sales report, forecasts and insights to the management.
• Identify and capitalize on new business opportunities, building strong relationships with key clients.
• Manage and ensure maximum productivity across the sub branches.
• Develop and maintain strong relationships with key clients or customers, serving as their primary point of contact within the organization.
• Understand the needs, objectives, and challenges of key accounts, and develop customized solutions to address their requirements.
• Collaborate with internal teams, including product development, and customer support, to deliver value-added services and solutions to key accounts.

Job Requirements

• Interested candidates should possess a Bachelor's Degree with 3-5 years work experience.