IT Officer at DAG Industries Nigeria Limited

Job Summary

• The position duties manages the network and server infrastructure of a company. The primary duties are the security of the company’s computer systems and electronic data, development and implementation of customized systems and overseeing all computer-related activities.

Key Responsibilities

• Provide technical support to employees for software, hardware, and network issues.
• Diagnose and resolve technical problems.
• Maintain a helpdesk system and ensure timely resolution of IT-related issues.
• Manage and maintain servers, network equipment, and other IT infrastructure.
• Monitor network performance and ensure smooth operation.
• Implement and manage network security measures.
• Install, configure, and maintain software applications and operating systems.
• Ensure all hardware and software comply with company standards.
• Implement and manage data protection and privacy policies.
• Ensure compliance with relevant regulations and standards.
• Manage IT projects from conception through to completion.
• IT procurement for Nigeria (request verification/Quote collection/approval process/ Purchase
• Remote Support for the outstation users.
• Support and technical advice for the new IT requirements and software requirements
• vender follow ups - IT related

Qualifications

• Education: Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 3-5 years of experience in an IT support or system administration role.
• Certifications: Relevant IT certifications will be an added advantage.

Skills:

• Strong knowledge of IT systems, networks, and hardware.
• Proficiency in various operating systems (Windows, Linux, macros).
• Experience with network administration and cybersecurity practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with cloud services and virtualization technologies is a plus.