IT Officer at AZBIR Hotels

Job Summary

• The IT officer will assist in overseeing the physical security, integrity, and safety of the server room and also interacts with service providers to ensure that a seamless and quality data / voice services is delivered to meet up with the need of the company.

Key Responsibilities

• Provide servers administration and users systems administration/support.
• Provide support for remote network connections.
• Manage all network infrastructure and provide support for users within the office and remote sites.
• Perform backup configurations of all network infrastructure devices and monitor all end user devices to ensure a virus free network.
• Install and maintains network hardware and software. performs on-site analysis, diagnosis, and resolution of server / systems problems, recommends and implements corrective solutions
• Assist the systems support and helpdesk staff in creating laptop/desktop images; deploy applications, security updates and patches using microsoft system center configuration manager or relevant technology.
• Assists the it team in the design, testing, and implementation of disaster recovery and conducting vulnerability assessments.
• Maintain fileserver backups using multiple backup solutions.
• Document the lan/wan/wlan's architecture, design and layout, protocols, standards, and configuration
• Manage data storage environment, resolve any storage shortages, alert and resolve any performance issues, and insure that data is available to all applications
• Works with vendors to ensure it requirements are met
• Monitor the performance of the vendor via report and feedback of the issue / project.
• Other ad-hoc duties that maybe assigned.

Qualifications and Experience

• First Degree in Information Technology, Computer Science
• 3 - 5 years relevant post-graduation experience.

Functional Skills and Competency Requirements:

• Good knowledge of operating systems
• In-depth understanding of it procedures.
• Proficient in ms office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• Being adaptable and self-driven
• Problem solving/analysis
• Excellent hands-on experience in carrying out administrative functions.
• Strong communication and people skills
• Customer service oriented.