IT Hardware and Software Assistant at National Institute of Credit Administration

Job Summary:

The National Institute of Credit Administration (NICA) chartered is seeking to employ a highly skilled and motivated IT Hardware and Software Assistant to provide technical support and assistance with hardware and software issues. The successful candidate will be responsible for troubleshooting, maintaining, and repairing computer systems, as well as providing support to end-users.

Key Responsibilities:

• Troubleshoot and resolve hardware and software issues on computer systems, laptops, and mobile devices
• Install, configure, and maintain computer hardware and software
• Provide technical support to end-users via phone, email, or in-person
• Diagnose and resolve technical issues related to network connectivity, printers, and other peripherals
• Assist with software installations, updates, and patches
• Maintain inventory of IT assets and supplies
• Collaborate with other IT team members to resolve complex technical issues

Requirements:

• Degree in Computer Science, Information Technology, or related field
• Strong knowledge of computer hardware, software, and networking fundamentals
• Excellent troubleshooting and problem-solving skills
• Good communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks

Preferred Skills:

• Experience with IT service management tools (e.g., ticketing systems)
• Knowledge of scripting languages (e.g., PowerShell, Python)
• Familiarity with cloud-based technologies and services
• Certification in IT support or related field (e.g., CompTIA A+)

Candidates living within the environs of Victoria Island, Lekki, Ajah, Ikoyi, Ogombo Town axis will have preferred advantage.