International Business Coordinator at Alpha Mead Group

Role Summary

We are seeking a dynamic and bilingual (French-English) International Business Coordinator to oversee and support facility management operations across Francophone countries. The ideal candidate will play a key role in driving international business growth by guiding in-country Business Development (BD) executives through standardized BD processes, coordinating the deployment of operational systems, and ensuring service quality across all international sites.

Key Responsibilities

Business Development Support

• Liaise with BD executives across Francophone countries to ensure alignment with corporate facility management strategies and processes.
• Provide end-to-end guidance to BD teams on opportunity identification, qualification, and profiling of potential clients.
• Support the development of market intelligence reports, competitive analyses, and business proposals.
• Ensure compliance with corporate policies and approval processes for all international BD activities.

Operational Oversight

• Coordinate deployment of operational systems, technology platforms, and service protocols in international locations.
• Monitor and support the implementation of service delivery models to ensure consistent quality across countries.
• Facilitate the onboarding and training of in-country operational teams in line with company standards.
• Serve as the primary liaison between headquarters and local teams, ensuring timely communication and resolution of operational issues.

Governance and Reporting

• Track key performance indicators (KPIs) for international operations and generate periodic reports for senior management.
• Identify risks and challenges in service delivery and propose solutions.
• Assist in contract execution, compliance monitoring, and stakeholder engagement in assigned territories.

Qualifications

• Bachelor's degree in International Business, Facility Management, Business Administration, or related field.
• Minimum of 3 years of relevant experience in international coordination, business development, or operations management.
• Strong understanding of facility management operations and service delivery models.
• Fluency in French and English is mandatory (written and spoken).
• Proficiency in MS Office and familiarity with FM systems and technology platforms.
• Excellent cross-cultural communication and coordination skills.
• Ability to manage multiple stakeholders across diverse geographies.
• Willingness to travel internationally as needed.