Inside Sales Representative at Project Growth

Key Responsibilities

• Lead Management & Sales Execution – Handle approximately 100 new incoming leads per month and work to convert them into executed contracts. Conduct negotiations from first contact through contract execution with potential sellers. Provide exceptional customer service, identifying seller pain points and offering tailored solutions.
• Pipeline & CRM Management – Maintain a structured and organized sales pipeline within the CRM (Podio), keeping all lead details updated. Consistently follow up with past leads to maintain engagement and drive conversions.
• Performance & Metrics – Meet or exceed monthly sales goals and key performance indicators (KPIs), including calls made, talk time, and conversion rates. Track and report on sales progress and deal status to ensure pipeline health and forecast accuracy.
• Collaboration & Teamwork – Work closely with team members to drive company growth and success. Stay engaged in ongoing training and adopt best practices in negotiation and sales strategy.

What Success Looks Like

• Consistently Achieving Sales Goals – Consistently hitting or exceeding monthly and quarterly sales targets.
• Efficient Pipeline Management – Successfully managing and closing a high-volume pipeline of leads through structured follow-ups and CRM tracking.
• Strong Negotiation & Closing Rate – Successfully negotiating and executing contracts that align with business goals, leading to high conversion rates.
• Exceptional Customer Service – Delivering top-tier customer experience, fostering strong relationships with sellers, and ensuring a smooth transaction process.
• Proactive CRM Management – Maintaining accurate and up-to-date records in the CRM to track progress and forecast revenue effectively.
• Continuous Improvement – Demonstrating a proactive approach to follow-ups, relationship-building, and sales process optimization to drive better results over time.

Qualifications

• 1+ year of phone sales or real estate experience (no real estate license required).
• Strong negotiation and rapport-building skills.
• Exceptional phone etiquette and ability to communicate with sellers effectively.
• Proficiency in CRM software (Podio is highly preferred) and ability to manage a high-volume sales pipeline.
• Tech-savvy, comfortable using platforms like Word, Excel, Outlook, and OneDrive.
• Reliable phone and internet service to support remote work.
• Fluent English speaker with a neutral accent and excellent written grammar.
• Highly organized, self-motivated, and able to prioritize tasks effectively.