Information Management Officer at Care Best Initiative (CBI)

Job Purpose

• The Information Management Officer is accountable for driving CBI digital transformation strategy. S/he will ensure quality support is given to colleagues and advice on the technological solutions to best address the needs of the organization, with support from the team under their supervision. Further to collaborate with CBI’s programme team to meet CBI’s ambition to become a leader in the use of technology to deliver the best services in her areas of operation.

Job Description / Principal Accountabilities

• Coordinate data and information management activities
• Participate in the relevant data and information management team and activities
• Contribute to the design and implement data strategies and systems
• Assist the data team and others communicate the status, value, and importance of data
• Support the collection, storage, management and protection of data in the region/country or at the global level
• Support consolidation of data systems, including the interoperability of operational data and systems
• Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response
• Identify risks and opportunities based on insights derived from data
• Improve data quality in the region/county or globally through field support, capacity building, monitoring and feedback
• Support data security, data protection and responsible data-sharing
• Manage the organization database and components including tracking evidence base MOVs etc.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):

• A First-level University Degree (Bachelor's) in Information Systems / Information Management, Statistics, Mathematics, Data Management, Computer Science or a related field is required.
• Formal training in sector information management is an advantage.
• Minimum two (2) years of similar work experience in Information Management preferably with NNGOs/INGOs is required.
• Experience in major emergency response relevant to the sector is highly desirable.

Skills (Special Training or Competence):
General professional competencies:

• Proven experience in computer systems and network administration
• Previous experience from working in complex and volatile contexts
• Team management
• Documented results related to the position’s responsibilities

Training skills:

• Clear written and verbal communication
• Fluency in English, both written and verbal
• Good knowledge of the local humanitarian and security context
• Context / Specific skills, Knowledge and experience:
• In-depth knowledge of the Office 365 suite
• Designing and managing IP networks
• Bandwidth optimization and high availability techniques.
• Knowledge of installation, configuration and maintenance of HF and VHF radios is an asset.

Performance Management:

• The employee will be accountable for the responsibilities and the competencies, in accordance with CBI Human Resource and Performance Management manual.

The following documents will be used for performance reviews:

• The Job Description
• The work and development plan
• The Mid-term / End of trial period Performance Review Template
• The End-term Performance Review Template
• The CBI Competency Framework.

Key Behaviours:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Proactive and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trips within the PCO working area.

Key Relationships (excluding own line manager and staff):
Internal:

• Program Coordinator
• Clinical Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs