ICT Officer / ICT Executive – Factory Operations at Ascentech Services Limited

Job Purpose

• To ensure the smooth, secure, and efficient operation of all factory-related ICT infrastructure, production systems, and communication networks.
• The role supports manufacturing, logistics, and administrative functions by maintaining optimal system uptime, data integrity, and reliable connectivity between the factory and head office.

Key Responsibilities
Infrastructure & Systems Support:

• Maintain, configure, and monitor all ICT hardware across the factory — including servers, computers, printers, scanners, PLCs, routers, switches, and UPS systems.
• Ensure consistent uptime and performance of factory networks, CCTV systems, and ERP connections.
• Diagnose and resolve hardware, software, and network-related issues promptly.
• Collaborate with the Head Office ICT team for system upgrades, patch management, and cybersecurity compliance.

Software & ERP Support

• Provide frontline support for ERP/MRP systems used in production, inventory, and procurement.
• Assist end-users in generating reports, performing daily data entries, and troubleshooting software issues.
• Maintain barcode scanners, production tablets, and factory automation tools to ensure seamless data capture.

Data Management & IT Security

• Perform regular data backups of production and administrative systems.
• Enforce IT security best practices — including access control, antivirus updates, and system monitoring.
• Safeguard sensitive production and employee data in line with company data protection policies.

Network & Communication Systems:

• Manage and maintain LAN/Wi-Fi connections across all factory departments.
• Support communication tools such as email systems, VoIP phones, and internal intercoms.
• Ensure uninterrupted communication between the factory and head office servers or cloud infrastructure.

Preventive Maintenance & Documentation:

• Plan and execute preventive maintenance schedules for all ICT assets.
• Maintain an accurate asset register for ICT equipment, software licenses, and warranty records.
• Document all technical incidents, maintenance activities, and system performance reports for audit and review.

Requirements

• Interested candidates should possess an HND / B.Sc Degree with 2-4 years experience
• Strong troubleshooting, diagnostic, and analytical abilities.
• Proficiency in Windows Server, LAN/WAN configuration, and basic networking protocols.
• Experience supporting ERP or factory management systems.
• Familiarity with CCTV, biometric access systems, and industrial automation networks (an advantage).
• Excellent communication and teamwork skills with a proactive, service-oriented mindset.

Salary
N150,000 - N300,000 monthly.

Application Closing Date
30th November, 2025.