Human Resources Specialist at TechnoServe

Requisition Number: SPECI002166
Job Category: Operations
Job type: Full-Time

Primary Purpose

• TechnoServe seeks a highly skilled Human Resources Specialist as a competent advisor to senior management and all local staff, successfully rolling out TechnoServe policies and procedures, knowing when to escalate any non-compliant, or ethically questionable activities beyond local management. 
• The Senior Human Resources Specialist will report to the Country Director with a dotted line to the HRBP- West Africa.

Responsibilities
In this role, he/she will be responsible for:

• Develop and/or update the local Employee Handbook, in collaboration with the HRBP.
• Lead the annual performance review process to provide training and ensure evaluations are completed in a professional and timely manner.
• Develop and implement disciplinary actions, in collaboration with the HRBP
• Conduct exit interviews with departing staff.
• Help roll out salary scales in collaboration with the HRBP.
• Assist with local ethics investigations.
• Manage all local recruitment and partner with HQ HR on international hires
• Manage all aspects of local payroll, including regularly ensuring compliance with local labor laws and tax regulations.
• Manage all aspects of leave administration.
• Manage all aspects of existing local benefit plans, including vendor management and invoicing.
• Manage all aspects of hiring new staff including contract templates, required paperwork and new hire orientations.
• Manage all staff exits, including severance, if applicable, and other exit payments and releases.
• Communication and enforcement of HR policies and procedures.
• Manage all aspects of HQ HRIS protocols including timely and accurate entries; secure storage of other personnel information / files required by local laws
• Proactively and confidentially manage all employee relations issues, including CD and/or HRBP as appropriate.
• Help manage work authorization issues related to international staff assigned to the country office.

Required Skills & Experience

• Bachelor’s Degree in Business Administration, Human Resources, Organization Psychology, Social Sciences, LLB).
• Possession of a Master’s degree in a relevant field or other Human Resource qualification/certification is an added advantage
• Minimum 3 years of experience in Human Resource Management, preferably with an international NGO
• Computer literacy with excellent MS Word, MS Excel, Outlook, and PowerPoint skills
• Outstanding interpersonal communication skills, including a proven ability to maintain constructive relationships with colleagues and partners, both in-person and virtually.