Human Resources Manager at Zap Africa

About the job:

• We are seeking a highly motivated and experienced HR Manager who will oversee all aspects of human resources practices.
• The HR Manager will act as a strategic partner to senior management, fostering a positive work environment and promoting a culture of continuous improvement and excellence.
• The role includes managing recruitment, employee relations, performance management, training and development, payroll management, and compliance with labor laws and regulation.

What you’ll do:

Recruitment and onboarding:

• Develop and implement recruitment strategies to attract top talent.
• Collaborate with department heads to identify staffing needs and develop job descriptions.
• Conduct orientation sessions for new hires.

Employee Relations:

• Address employee concerns and grievances in a timely and effective manner.
• Foster a positive and inclusive work environment.
• Implement employee engagement initiatives to improve morale and retention.

Performance Management:

• Develop and manage performance appraisal systems.
• Provide guidance and support to managers on performance-related issues.
• Implement employee development programs to enhance skills and career growth.

Training and Development:

• Assess training needs and coordinate professional development programs.
• Monitor and evaluate training effectiveness.

Compensation and Benefits:

• Manage employee benefit programs and address related queries, and also oversee the administration of compensation and benefits programs,

Payroll Management:

• Oversee the accurate and timely preparation of payroll.
• Resolve payroll discrepancies and answer employee queries related to payroll.

HR Strategy and Planning:

• Monitor HR metrics and analyze trends to inform strategic planning.

Policy and Compliance:

• Develop, implement, and update HR policies and procedures.
• Conduct regular audits to ensure compliance and identify areas for improvement.
• Ensure compliance with local, state, and federal labor laws and regulations.

What we seek:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience (3+ years) in Human Resource Management
• Strong knowledge of labor law and regulations
• Proven leadership and team management abilities
• Strong people-solving and decision-making skills
• Ability to work independently and remotely.
• Proficiency in HR software and Microsoft Office Suite.
• Certification in HR (e.g. CIPM, PHR) is a plus.