HR Specialist at Welcome2Africa

ROLE OVERVIEW

• The HR Lead will provide leadership for all HR and people management functions at W2A, ensuring effective recruitment, performance management, employee relations, policy compliance, and organizational culture development. The role combines strategic HR leadership with hands-on operational execution, supporting both management and staff across the organization.

KEY RESPONSIBILITIES

HR Leadership & Strategic Support

• Provide overall leadership and direction for the HR function in alignment with W2A’s mission, values, and operational goals.
• Serve as a strategic partner to the Head of Operations and CEO on workforce planning, staff performance, and organizational development.
• Support organizational growth through structured HR planning and people management systems.

Recruitment & Workforce Planning

• Lead end-to-end recruitment processes for all roles across W2A, including drafting job descriptions, advertising roles, shortlisting, interviews, and onboarding.
• Ensure recruitment processes are timely, transparent, and aligned with W2A standards.
• Maintain a pool of qualified candidates for future staffing needs.

Performance Management & Staff Development

• Design, implement, and manage performance appraisal systems across departments.
• Support line managers in setting performance goals and conducting performance reviews.
• Coordinate staff training, capacity-building initiatives, and professional development activities.

Employee Relations & Organizational Culture

• Manage employee relations issues, including grievances, disciplinary processes, and conflict resolution.
• Promote a positive, inclusive, and accountable workplace culture.
• Support staff engagement, welfare initiatives, and internal communication.

HR Policies, Compliance & Documentation

• Develop, update, and enforce HR policies, SOPs, and the employee handbook in line with Nigerian labor laws and W2A internal standards.
• Ensure compliance with statutory and donor-related HR requirements.
• Maintain accurate, confidential, and audit-ready employee records and HR documentation.

Payroll, Compensation & Benefits Support

• Work closely with Finance to support payroll processing and staff compensation administration.
• Maintain records related to staff benefits, leave, and entitlements.
• Support salary reviews and HR-related budgeting processes.

Administrative & Operational Support

• Oversee HR-related administrative processes and coordinate closely with the Admin and Operations teams.
• Support the documentation of workflows, roles, and internal processes in collaboration with Operations and M&E teams.

QUALIFICATIONS AND SKILLS

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field.
• Professional Certification is an added advantage
• 3-5 years of experience in HR, specifically in talent acquisition and management
• Proven experience in an HR leadership or senior HR role.
• Strong understanding of HR best practices, Nigerian labor laws, and organizational policies.
• Experience working in NGOs, donor-funded organizations, or multi-project environments is an advantage.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in MS Office, Zoho Workspace, and HR management systems.

COMPETENCIES

• Strong leadership and people management skills.
• High level of integrity, discretion, and professionalism.
• Detail-oriented, proactive, and results-driven.
• Ability to work under pressure and manage multiple priorities.
• Strong problem-solving and decision-making abilities.