Human Resources Business Partner (HRBP) at Netcom Africa

Objective & Summary

The job holder will be responsible for aligning business objectives with management of employees in designated business units. These include but not limited to; driving the performance management system, Capability Programs and providing HR advisory to Staff and Line Managers on diverse HR functions: Recruitment, Productivity, Employee Engagement, and other HR projects as may be assigned.

Key Duties & Responsibilities

Performance Management

• Drive the Performance Management process using the Balanced Scorecard Framework via active collaboration with VPs and Line Managers in developing and or updating KPIs and measurement indices
• Schedule and drive the company quarterly performance reviews
• Provide strategic advice and guidance/improvement on the performance management framework
• Analyze the impact of employee performance interventions on organizational performance; provide reports to the management
• Manage performance issues; identify, update and drive policies & interventions for resolving performance issues
• Consult with line managers and VPs; providing HR guidance and advisory as required.

Talent Acquisition

• Own and drive assigned business units' Talent Acquisition and capability Developmental process i.e., Staffing, performance management and L & D needs
• Identify training needs, monitor training programs to ensure that training objectives are met in line with a defined L & D framework.
• Adhere to all TL9000 requirements; continually review all process within the HR Department and make recommendations on improvements.

Other Responsibilities

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide first-line advisory and support to Managers and staff regarding Netcom’s HR policies and procedures to reinforce our rules of engagement vis-à-vis staff understanding of same.
• HR related projects as may be assigned

Requirements

• Bachelor's Degree in a related field
• Professional certification e.g CIPD, CIPM, SPHR or SHRM (Active membership) is a plus
• 4 years' HR Generalist experience; at least 2 years in Performance Management role (Scorecard framework experience is an advantage)
• Advanced knowledge and use of the balanced scorecard system
• General knowledge of HR business partnering and dynamics
• Advanced use of Microsoft Office Suite; MS Dynamics 365 ERP or related enterprise applications
• Experience coordinating and driving L & D/capability programs
• Experience in design and implementation of innovative and engaging employee engagement initiatives
• HR Data Analysis using relevant analytical tools; Power BI etc.
• Communication & Presentation skills
• Strong analytical and problem-solving skills.
• Telecom/ISP industry knowledge is preferred