Human Resource Officer at Economic Community of West African States (ECOWAS)

Grade: P3/P4

Role Overview

• Under the supervision of the Principal Officer, Human Resources, the incumbent shall contribute in providing support in the various human resources functions at the Parliament.

Role and Responsibilities

• Contribute to implementing HR policies and resolving any related issues; give explanations, provide clarifications and make recommendations for resolving issues in the course of policy implementation;
• Assist the Principal Officer in managing recruitment processes, carrying out relevant background checks on new employees, and managing their integration into the work force;
• Contribute to career development, capacity building, succession planning and overall progression of the work force;
• Contribute to the administration of the performance management process and follow-up actions; carry out needs assessment and design and implement staff training/development plans;
• Manage the staff leave and absences function;
• Assist in providing various staff services: healthcare, various referral letters, education related services, installation of new staff, dispatch of retired staff, etc.;
• Prepare periodic HR reports for various purposes;
• Performs other related duties as may be assigned from time to time.

Academic QualificatIons and Experience

• Bachelor's Degree in Human Resources, Social Sciences or Humanities from a recognized University.
• 5 years relevant work experience in human resources, administration or related field, is required;
• Basic technical knowledge of human resources management including professional work experience in human resources operations;
• Knowledge of human resources business processes relating to recruitment, training and development, performance management, career management, compensation, etc.;

Age Limit:

• Be below 50 years old.  This provision does not apply to internal candidates.

ECOWAS Key Competencies:

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
• Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
• Ability to respect chain of command in an appropriate manner;
• Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
• Ability to utilize the Code of Ethics to manage self, others, information and resources;
• Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance.
• Contribute to maintaining organizational unit’s performance goals and standards.
• Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
• Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
• Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards;
• Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
• Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
• Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
• Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
• Knowledge of ECOWAS institutions, sectors, programmes and policies;
• Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
• Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
• Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
• Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
• Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
• Demonstrate operational computer proficiency using appropriate tools;
• Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means;
• Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
• Proficiency in information communication technologies (ICT);
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Ability to develop, implement an individual action plan for achieving specific work goals;
• Identify, organize and monitor tasks throughout to facilitate execution;
• Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
• Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
• Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.

Salary (Annually)

• P3 - UA49,106.81 (USD77,480.72)
• P4 - UA56,591.37 (USD89,289.87)