Human Resource Officer at Care Best Initiative (CBI)

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The HR Officer’s main responsibilities are to provide the necessary support to the HR Coordinator in CBI Borno. This position maintains a high degree of confidentiality and a strong customer service focus.
• Using His/her knowledge, the incumbent will deal with customers with high level of maturity, tact and diplomacy.
• His/her key role is to manage all staff data including information on contracts and other related data, support the HR Coordinator in administering staff benefit, Recruitment, Orientation and performance management.
• The HR Officer must provide excellent customer service, demonstrate initiative, take ownership of responsibilities, and complet e projects with positive results.
• As part of an experienced Human Resource team, you will help CBI HR activities through the duties outlined below.

Overall Duties

• Manage all documentation related to the administration of staff contracts, benefits and maintain adequate records of all correspondence
• Prepare offer letters and contracts for new staff
• Maintain a database and monitor expiry dates of all staff contracts and renew as and when necessary;
• Provide employee numbers and open individual files for new employees;
• Monitor staff absence and leave and ensure the filing of appropriate documentation,
• Receive the recruitment requisition, prepare appropriate vacancy for both internal and external announcement (Advertising) and ensure timely placement of the vacancy announcement in the newspapers.
• Prepare leave roster and monitor submission of leave authorization forms to Abuja staff and other sub-office staff.
• Ensure accurate filing of all staff related correspondence
• Prepare HR monthly reports and submit to HR Coordinator
• Manages and prepares data for Monthly, Weekly and ad hoc reports to the HR Coordinator
• Assist the HR Coordinator with the Manpower plan for the country office for each FY.
• Ensure there is HR request in place first for all country office recruitments.
• Support Recruiting Managers of projects and departments to prepare job descriptions with competency profiles;
• Compile and assist with the shortlist of the candidates and invite short listed candidates for interviews.
• Liaise with recruiting managers to prepare interview questions and prepare interview summaries after each interview.
• Participate in Interviews as and when necessary.
• Ensure reference checks are carried out before offer letters are issued out.
• Ensure timely submission of recruitment information to the HR Coordinator.
• Assist the HR Coordinator in the management of staff benefits
• Regularly and promptly, address queries from managers and staff on their benefits.
• Prepare Payroll and other adjustment to payroll accordingly and share with Finance.
• Organize orientation programs and monitor staff development process for all CBI Nigeria staff
• Ensure the implementation of identified staff training, development activities and Process staff development request
• Manage the process of staff performance planning and management and keep supervisors informed of any delays or irregularities.
• Assists in organizational training and development efforts for CBI Nigeria staff
• Manage the process of employee orientation activities and ensure that all employees are thoroughly oriented about CBI.
• Performs other related duties as required and assigned. Other duties:
• Keep colleagues appraised of developments in own area as appropriate
• Contribute to staff meetings, and other internal meetings with appropriate content , views and suggestions
• Fulfill requirements of internal staff management processes including performance reviews, supervisory meetings, etc.
• Develop strong relationships with all CBI colleagues and partners to enhance their understanding of admin/logistics and build their knowledge.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• Bachelor's Degree in Human Resource, Business Administration, Procurement, Logistics, Management, or a related field

Required Experience:

• 2 - 3 years´ professional experience carrying out human resource, administrative, logistical and/or operational tasks
• Experience working in an NGO or civil society and possession of a professional certification is an added advantage.

Skills (Special Training or Competencies):

• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Excellent in English (oral and written)
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
• Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
• Demonstrated passion for human rights issues
• Good reporting capacity and experience
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.
• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability
• Knowledge of databases and skills needed to access & analyze information; basic analytical and statistical skills
• Ability to maintain confidentiality
• Good knowledge of human resource practice, policies and procedures
• Familiarity with Local and Nigerian Labour Law and Strong customer service focus

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships:
Internal:

• Program Coordinator/State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs