Human Resource / Admin Manager at Nigerian British Chamber of Commerce

Job Description

• The HR & Admin Manager will provide strategic and operational leadership for all human capital and administrative functions of the Nigerian-British Chamber of Commerce (NBCC).
• This role will ensure the Chamber's people, policies, and processes are aligned to deliver on its strategic mandate, while safeguarding a high- performance, compliant, and values-driven workplace

Job Responsibilities

• Develop, implement, and regularly review HR policies and procedures in line with best practice and Nigerian labor laws.
• Lead end-to-end recruitment, selection, and onboarding processes for all staff and interns.
• Design and oversee performance management systems, including goal-setting, appraisals, and performance improvement plans.
• Coordinate staff training and capacity-building programmes to enhance skills and career growth.
• Manage employee relations, including conflict resolution, grievance handling, and disciplinary processes.
• Maintain accurate and confidential employee records, HR metrics, and reporting dashboards.

Requirements

• Fully implemented HR policy framework and annual HR plan.
• Timely completion of all performance appraisals and training plans.
• Efficient and compliant office operations with reduced downtime and cost savings.
• Updated and secure staff records and administrative documentation.
• Improved employee engagement and retention metrics

Experience:

• Minimum 5 - 7 years' progressive HR and administrative management experience, preferably in a membership- based organization, corporate, or development sector.