HRIS - Employee Relations Officer at PalmPay

Job Summary

• The HRIS – Employee Relations Officer will support the management of employee relations processes and HR data within the HR Information System (HRIS). The role ensures accurate HR records, timely resolution of employee issues, and compliance with internal policies and regulatory requirements in a digital banking environment.

Key Responsibilities

• Handle end-to-end employee onboarding and offboarding processes, ensuring accurate and timely updates in HR systems
• Collaborate with business department managers to maintain and correct core HR data, including employee information, organizational structure, and role assignments
• Conduct regular audits of HR system records to ensure data integrity, compliance, and consistency across departments
• Assist in HRIS-related projects, including system updates, testing, and user training, to support continuous improvement of HR operations

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 2–3 years’ experience in HR operations, employee relations, or HRIS administration
• Strong knowledge of HRIS platforms and HR data management
• Good understanding of labour laws and employee relations practices
• Strong attention to detail, confidentiality, and communication skills