HR, People and Culture Manager at LOPTERRA

Job Summary

• The People & Culture Manager will be an experienced HR professional with a comprehensive understanding of all facets of Human Resources and strong analytical skills.
• This role is dedicated to enhancing employee engagement and experience and focuses on talent management, employee relations, employee engagement, training and development, compensation, and internal communication.

Key Responsibilities

• Strategic Human Resource Management: Develop and implement HR strategies and initiatives, implement policies and provide strategic leadership and direction on all people-related issues.
• Talent Acquisition and Management: Lead the recruitment and selection process, oversee onboarding and orientation programs. Develop and implement talent management programs, including succession planning and leadership development.
• Employee Engagement and Culture Development: Foster a positive, inclusive, and collaborative workplace culture through effective communication, employee engagement initiatives, and team-building activities.
• Performance Management: Implement and manage a comprehensive performance management system that aligns individual and team goals with organizational objectives. Provide coaching and support to managers on performance-related issues
• Learning and Development: Identify training and development needs and coordinate relevant learning opportunities for staff.
• Employee Relations and Compliance: Manage employee relations issues, providing guidance and support to both staff and management in resolving conflicts and grievances. Ensure compliance with all relevant labor laws, regulations, and organizational policies.
• Organizational Development: Lead organizational development initiatives, collaborate with leadership to assess and redesign organizational structures to improve efficiency and effectiveness. Facilitate workshops, training sessions, and other development programs to build leadership and team capacity.
• Culture Development: Develop and implement tools and programs to elevate people and culture function, foster a positive workplace culture, and a strong sense of community within the organization.
• HR/People Analytics: Leverage data across people analytics, survey data, compensation data, and business financial data to provide insights and recommendations
• Compensation and Benefits Management: Oversee the development and administration of fair and competitive compensation and benefits programs, conduct regular benchmarking to ensure the organization remains competitive in attracting and retaining talent and manage employee benefits programs, including health, wellness, and retirement plans.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or a related field. A Master’s degree and a relevant HR certification (e.g., CIPM, SHRM-CP, PHR) are preferred.
• Minimum of 5 years of experience in HR management, with at least 2 years in a leadership role (within an NGO or non-profit environment is an added advantage).
• Strong knowledge of HR best practices and employment laws, HR software and tools, including HRIS systems.
• Demonstrated experience in fostering a positive organizational culture.
• Excellent interpersonal and communication skills, with the ability to build strong relationships at all levels, work collaboratively in a diverse and dynamic environment.
• Proven ability to manage conflict, mediate disputes, and handle sensitive situations with discretion. Display integrity, professionalism, and a high degree of confidentiality.
• Experience in change management and organizational development.
• High emotional intelligence and cultural sensitivity, strategic thinker with a hands-on approach to problem-solving.