HR Officer at Watu Credit Limited

Responsibilities;

• Plan and implement HR strategies, policies and ensure efficient delivery to staff
• Work with HR team to ensure efficient on-boarding process
• Provide administrative support on employee files and records by ensuring that all necessary support documents have been filed
• Liaise with employees and external candidates to provide support where required and answer queries with regards to various issues
• Schedule interviews, and assist in coordinating the interviews scheduled
• Coordinate end-to-end recruitment processes for all departments, ensuring timely and high-quality hires aligned with business needs
• Draft and post job advertisements on appropriate platforms and manage candidate pipelines
• Conduct screening, shortlisting, and scheduling of interviews in collaboration with hiring managers
• Facilitate the interview process, reference checks, and offer management
• Maintain a robust candidate database and talent pool for future organizational needs
• Developing and maintaining positive relationships with Employees at all levels and handling their inquiries in a timely manner
• Learn the employee benefits program including insurance, paid over time, and other benefits offered by the company
• Make phone calls to new candidates and keep them updated on the status of their applications
• Ask questions and make notes on HR best practices and procedures and implement them into the work you do
• Coordinate onboarding and induction programs for new hires to ensure smooth integration into the company culture
• Prepare and manage employment documentation, contracts, and personnel files
• Support exit procedures including clearance, documentation, and exit interviews
• Provide excellent customer service to internal employees by assisting them with any queries they may have
• Coordinate pre-employment checks and conditions of engagement
• Offer assistance in ensuring smooth trainings
• Any other duties from the supervisor

Qualifications, Skills, and Experience:

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field
• Minimum of 3–5 years’ relevant HR experience, with a strong background in recruitment and HR administration
• Excellent knowledge of Nigerian labor laws and HR best practices
• Strong interpersonal and communication skills
• High level of integrity, confidentiality, and attention to detail
• Proficiency in MS Office and HRIS tools
• Ability to work independently and thrive in a fast-paced, performance-driven environment

Personal characteristics

• Integrity - Take ownership of assigned people and tasks
• Empathy and advanced negotiation skills - ability to understand client and
• protect business interests at the same time
• Independent problem solver - proactive approach to everyday challenges
• Humility and motivation - We are looking for someone who does not misuse the authority and can motivate people in positive and forward-thinking ways
• Result driven and hungry to be the best
• Technical Skills
• Excel - comfortable
• Word - comfortable
• Outlook - basic
• Google Sheet - comfortable
• Google Doc - comfortable
• Google Chat - comfortable
• Google Search - comfortable
• Presentation - comfortable
• Coaching - basic