HR Executive at VendorCredit

Role Overview

• The HR Executive will be responsible for supporting recruitment, employee onboarding, employee relations, performance management, learning and development, HR administration, and employee engagement. 

Qualifications

Regulatory Compliance: 

• Monitor and ensure VendorCredit’s adherence to applicable Nigerian and international laws, regulations, and guidelines, including AML/CFT, data protection, consumer protection, and fintech-specific regulations. 
• Maintain an up-to-date understanding of regulatory changes and advise the Head, Legal & Compliance and relevant business units on implications. 
• Prepare periodic regulatory compliance reports for management and regulatory submissions as required. 

KYC/KYB and Onboarding Oversight: 

• Support the implementation and enforcement of VendorCredit’s KYC/KYB policies and procedures. 
• Review client and counterparty onboarding documentation to ensure compliance with internal standards and regulatory requirements. 
• Monitor ongoing due diligence, transaction patterns, and risk indicators to detect suspicious activity. 
• Collaborate with Operations, Risk, and Legal teams to strengthen controls over onboarding, verification, and periodic refresh of client information. 

Internal Controls: 

• Assess and test internal control processes across VendorCredit’s operations to ensure efficiency, reliability, and compliance with company policies. 
• Identify gaps in control frameworks and recommend corrective actions. 
• Track completion of performance reviews and follow up with managers and employees.  
• Maintain performance records and support the preparation of performance reports.  
• Assist managers with performance-related documentation and processes.  

Learning & Development

• Support the identification of employee training and development needs.  
• Coordinate internal and external training programmes.  
• Maintain the annual learning and development calendar.  
• Track employee participation and completion of assigned courses.  
• Collect training feedback and prepare training reports.  
• Track completion of performance reviews and follow up with managers and employees.  
• Maintain performance records and support the preparation of performance reports.  
• Assist managers with performance-related documentation and processes.  

Learning & Development

• Support the identification of employee training and development needs.  
• Coordinate internal and external training programmes.  
• Maintain the annual learning and development calendar.  
• Track employee participation and completion of assigned courses.  
• Collect training feedback and prepare training reports.  

Employee Relations & Engagement

• Serve as a point of contact for employees on HR-related matters.  
• Support the resolution of employee concerns and workplace issues.  
• Assist with disciplinary and grievance processes in line with company policies and applicable labour regulations.  
• Coordinate employee engagement initiatives, including team activities, quarterly hangouts, recognition programmes, and other HR initiatives.  
• Promote a positive employee experience and healthy workplace culture.  

HR Policies & Compliance

• Support the implementation and communication of HR policies and procedures.  
• Ensure HR processes comply with applicable Nigerian employment laws and regulatory requirements.  
• Maintain proper documentation for HR processes and employee records.  
• Support periodic reviews and updates of the employee handbook and HR policies.  

Payroll, Benefits & HR Operations

• Provide accurate employee information and changes required for monthly payroll processing.  
• Support administration of employee benefits, including HMO and other company-provided benefits.  
• Coordinate employee enrolment, updates, and exits with relevant benefit providers.  
• Support leave, attendance, and employee movement tracking.  
• Prepare HR reports and provide relevant workforce data for management decision-making.  

HR Reporting & Data Management

• Maintain accurate and up-to-date HR records and databases.  
• Prepare periodic HR reports on recruitment, headcount, turnover, leave, training, performance, and other HR metrics.  
• Use HR data to identify trends and support improvements in HR processes.  
• Ensure timely updates of the HRIS and other HR trackers.  

Key Performance Indicators (KPIs) 

• Recruitment turnaround time and quality of hires.  
• Timely completion of onboarding and employee documentation.  
• Accuracy and completeness of HR records.  
• Performance appraisal completion rate.  
• Training completion and employee participation rates.  
• Employee engagement and HR initiative participation.  
• Timely resolution of employee queries and HR issues.  
• Compliance with HR policies and statutory requirements.  
• Accuracy and timeliness of HR reports.  
• HRIS data accuracy and completeness.  

Qualifications & Requirements 

• Bachelor’s degree in Human Resources, Industrial Relations, Business Administration, or a related discipline.  
• 2–4 years of relevant HR experience, preferably within a fast-paced, technology, fintech, or financial services environment.  
• Professional certification such as CIPM, SHRM, or CIPD is an added advantage.  
• Good knowledge of HR operations, recruitment, employee relations, performance management, and Nigerian employment practices.  
• Experience using HRIS and other HR technology platforms.  
• Strong proficiency in Microsoft Office, particularly Excel and Word.  
• Excellent written and verbal communication skills.  
• Strong analytical and problem-solving abilities.