HR Business Partner (Learning and Development) at Pivotage Consulting

Job Ref.: HRBP/1123/ PC
Location: Lekki, Lagos

Summary / Objective

• This is an HR Business Partner role and you will be responsible for providing tailored HR strategy to fit into each client’s overall business strategy.
• You will provide excellent service to all internal and external stakeholders with a view to increasing the company’s reputation and revenue.

Job Responsibilities

• Serve as the lead point of contact for all clients in your portfolio.
• Developing effective frameworks for client engagements with timelines.
• Measuring process to ensure that clients and the company are aligned on key performance metrics, establish realistic business goals, and provide accountability through reporting and analytics.
• Meeting and surpass all client expectations.
• Tailoring proposals to fit clients’ specifications.
• Communicating best practices that will help clients achieve their goals
• Owning all aspects of client projects, manage projects and work with all other internal stakeholders to establish timelines, present key findings/deliverables when required and ensure repeat business by the client
• Ensuring that agreed timelines with clients are met
• Updating and manage payroll records.
• Providing client and employees with counsel and strategic thought leadership
• Ensuring Zero client loss due to operational and strategic issues
• Achieving and maintaining client satisfaction level to 100% on all accounts within your portfolio.
• Creating folder and maintaining all clients’ records within your portfolio; key contacts information, new hires documents, proposals, project documents, DOBs, work anniversaries, etc.
• Leading and drive all company pitches and efforts to win new businesses
• Driving efficient day to day business operations which includes building team members, and influencing cross-functional internal partners to create and execute effective research, analysis, strategy and initiatives.
• Leading the team in building Pivotage’ brand reputation and industry position through leveraging external network; taking part in speaking and conference opportunities.
• Should be proficient in using project management tools to manage projects and reports
• Providing support in developing and presenting new strategic opportunities
• Initiating and drive 1 new client engagement bi-annually
• Ensuring that agreed timelines with colleagues are met

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities and activities may change at any time with or without notice.
• Skills and Attitude required to succeed on the job
• Professionalism
• Proficiency in project management and MS Office Tools; Excel & Word
• Presentation skills
• Business writing skills
• Interpersonal skills
• Attention to detail
• Analytical skills
• Problem Solving skills
• Self-motivation
• Emotional Intelligence
• Initiative
• Relationship management
• Multitasking
• Leading teams, trust and mutual respect
• Data sourcing.

Qualifications / Requirements

• A good First Degree in any discipline.
• MBA / Relevant Master's degree will be an advantage.
• A minimum of 5 year's experience in an HR role where 2 years must have been spent in a supervisory capacity and as an HR generalist, Preferably in an HR Consulting Firm.
• HR certification required.