HR / Admin Officer at Ivee Consulting Limited

Job Summary

• We are hiring a reliable and experienced HR/Admin Officer to manage human resources and administrative duties in a fast paced restaurant environment.
• This role is critical in supporting staff recruitment, training, performance management, welfare, and day to day administrative operations to ensure the restaurant runs smoothly and remains compliant with internal policies and regulatory standards.

Key Responsibilities

• Coordinate the recruitment and onboarding of restaurant staff
• Maintain accurate and up-to-date staff records, including contracts, medicals, and documentation
• Track daily attendance, lateness, shift schedules, and leave requests
• Support disciplinary processes and ensure staff follow restaurant policies and grooming standards
• Monitor staff performance and assist with appraisals and training programs
• Manage office supplies and utilities; ensure operational needs are met across the restaurant
• Provide HR support during peak hours or emergencies
• Ensure compliance with labor laws, health regulations, and restaurant licensing requirements
• Prepare and submit regular HR and admin reports to management
• Assist with organizing staff meetings, communication updates, and team engagement activities.

Key Performance Indicators (KPIs)
Recruitment & Onboarding:

• Fill vacant roles within the required daysof request
• Ensure completion of onboarding processes and medicals before deployment

Attendance & Shift Management:

• Submit daily and monthly attendance reports with no errors
• Ensure clearvisibility into shift rosters and leave schedules

Staff Welfare & Performance:

• Achieve required staff participation in internal training or briefings
• Maintain minimal staff complaints through active support and communication

Administrative Efficiency:

• Avoid stock outs of admin/cleaning supplies across the restaurant
• Ensure all staff records and files are complete and organized

Compliance & Policy Enforcement:

• Ensure full compliance with HR and safety policies during audits
• Ensure up to date documentation for all regulatory requirements

Requirements

• Bachelor's Degree in Human Resources, Business Administration, or a related field
• 2–3 years experience in HR/Admin, preferably in hospitality, QSR, or retail
• Strong understanding of labor law, staff management, and payroll basics
• Excellent communication, organization, and conflict resolution skills
• Proficiency in Microsoft Office (especially Excel)
• Ability to work under pressure in a busy restaurant environment
• HR certification (CIPM or related) is an added advantage.