HR & Admin Officer at Fintrak Software

Job Purpose

• The HR & Admin Officer is responsible for supporting the Human Resources and Administrative functions of the organization. The role involves handling recruitment, employee relations, performance management, HR records, and welfare initiatives, while also overseeing administrative services, office management, and compliance with company policies and procedures.

Key Responsibilities

• Assist in the recruitment process: drafting job descriptions, posting vacancies, screening applications, scheduling interviews, and onboarding new employees.
• Maintain up-to-date employee records (personal files, leave management, training, and performance appraisals).
• Support the development and implementation of HR policies and procedures.
• Monitor employee attendance, punctuality, and leave requests, ensuring compliance with company regulations.
• Assist in performance management processes, including probation reviews and annual appraisals.
• Provide guidance on HR best practices and ensure adherence to labor laws and company policies.
• Support employee engagement initiatives and welfare programs.
• Handle employee grievances, disciplinary actions, and conflict resolution under the supervision of the HR Manager.

Administrative Functions

• Oversee office administration, including stationery, office supplies, utilities, and general facility management.
• Ensure effective record-keeping and documentation for organizational operations.
• Manage correspondences, memos, circulars, and official communications.
• Coordinate logistics for meetings, training sessions, company events, and staff travel arrangements.
• Maintain and supervise office equipment, assets, and service contracts.
• Liaise with external vendors, service providers, and regulatory bodies when necessary.
• Ensure the office environment is safe, secure, and conducive for staff productivity.

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
• 1–2 years of proven experience in HR and/or administrative roles.
• Knowledge of labor laws, HR policies, and administrative management practices.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HR software/ATS is an advantage.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Key Competencies

• Communication & Interpersonal Skills – Ability to interact effectively with employees at all levels.
• Teamwork & Collaboration – Works cooperatively with others to achieve organizational goals.
• Attention to Detail & Accuracy – Ensures tasks are completed with precision.
• Time Management & Prioritization – Handles multiple tasks efficiently.
• Integrity & Confidentiality – Maintains professionalism and ethical standards.
• Proactiveness & Initiative – Takes responsibility and ownership of tasks.