Hotel Operations Supervisor at Lazeto Hotels

Key Responsibilities

• Supervise the daily operations of all hotel departments.
• Ensure excellent guest service and promptly resolve guest concerns.
• Monitor staff performance and enforce company policies and standards.
• Coordinate with department heads to ensure smooth hotel operations.
• Prepare operational reports and monitor departmental performance.
• Support staff scheduling, training, and performance management.
• Ensure compliance with health, safety, and quality standards.
• Assist management in achieving occupancy, revenue, and operational targets.

Requirements

• Bachelor’s Degree or HND in Hospitality Management, Business Administration, or a related field.
• Minimum of 2 years’ experience in hotel operations or hospitality management.
• Strong leadership, communication, and problem-solving skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office and hotel management systems is an advantage
• Applicants should reside aroud Zango and environs.