Hotel Manager at Lorache Consulting Limited

Job Description

• We are seeking an experienced and skilled Hotel Manager to oversee the day-to-day operations of our international hotel. The successful candidate will be responsible for ensuring exceptional guest experience, driving revenue growth, and maintaining high standards of quality and service.
• Reports to: General Manager/Regional Director

Responsibilities

• Guest Experience: Ensure exceptional guest satisfaction by providing personalized services, resolving complaints, and implementing effective quality control measures.
• Operations Management: Oversee the management of all hotel departments, including Front Office, Housekeeping, Food and Beverage, and Maintenance.
• Revenue Management: Analyze market trends, set room rates, and implement revenue-enhancing strategies to maximize occupancy and revenue.
• Financial Management: Prepare and manage budgets, monitor expenses, and ensure financial targets are met.
• Human Resources: Lead, motivate, and develop a high-performing team, including recruitment, training, and performance management.
• Quality and Standards: Ensure compliance with international hospitality standards, health and safety regulations, and hotel policies.
• Marketing and Sales: Collaborate with the sales and marketing team to develop and implement promotional strategies to drive business growth.
• Risk Management: Identify and mitigate risks, ensuring the hotel's assets, guests, and employees are protected.
• Compliance: Ensure adherence to local laws, regulations, and industry standards.

Requirements

• Education: Bachelor’s degree in hospitality management, Business Administration, or a related field.
• Experience: Minimum 10 years of experience in hotel management, preferably in an international hotel.
• Strong leadership and communication skills.
• Excellent problem-solving and analytical skills.
• Proficient in hotel management software and systems.
• Fluency in English (additional languages an asset).
• Certifications: Hospitality certifications (e.g., CHA, CHT) an advantage.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• International exposure and networking opportunities.