Hotel Manager at Hive HR

Role Overview

• The Hotel Manager will be responsible for the day-to-day operations,financial performance, and guest experience.
• This includes leading the F&B program, curating cultural and lifestyle activations, and maintaining the highest hospitality standards while embedding the brand’s unique identity.

Key Responsibilities
Operations & Leadership:

• Manage daily hotel, F&B, and lifestyle operations.
• Supervise all departments (front office, housekeeping, F&B, events, retail).
• Hire, train, and lead staff to deliver premium guest experiences.

Food & Beverage (F&B) Management:

• Oversee Wanu Kitchen and bar operations.
• Develop menus in collaboration with chefs, celebrating African cuisine with modern flair.
• Drive innovation in dining concepts, service, and delivery.

Guest Experience & Service Excellence:

• Ensure exceptional, personalized guest experiences.
• Design cultural activations (art exhibitions, fashion pop-ups, culinary nights, film screenings).
• Manage guest feedback and ensure continuous improvement.

Financial & Business Management:

• Monitor budgets, forecasts, and profitability across hotel and F&B.
• Manage supplier contracts, inventory, and cost controls.
• Drive revenue through rooms, F&B, retail, and cultural events.

Culture & Brand Integration:

• Curate experiences that celebrate history, heritage, and African storytelling.
• Collaborate with the creative team for gallery curation, events, and brand showcases.

Compliance & Standards:

• Ensure compliance with health, safety, and hospitality regulations.
• Maintain world-class service standards in line with boutique hospitality benchmarks.

Requirements

• Bachelor’s degree in Hospitality Management, Business, or related field (Master’s is a plus).
• Minimum of 5 years’ experience in hotel management (preferably boutique/luxury or international chain).
• Strong background in Food & Beverage operations.
• Proven ability to curate cultural or lifestyle-driven guest experiences.
• Deep knowledge of hospitality trends, guest relations, and service excellence.
• Strong leadership, communication, and financial management skills.
• Passion for history, culture, and African creativity.

Qualities We Value:

• Visionary leader with attention to detail.
• Creative thinker with ability to merge hospitality with culture.
• Hands-on operator with entrepreneurial spirit.
• Collaborative, inspiring, and people-focused.

Engagement

• Full-time leadership role.
• Competitive salary + performance incentives.
• Opportunity to shape a flagship hospitality and cultural experience in Africa.