Hotel Club Manager at Efezi Southsea Nigeria Limited

Job Description

• A hotel club manager is responsible for overseeing the operations of the hotel’s club or lounge (which may include a nightclub, executive/VIP club, bar, or leisure club).
• Their primary role is to ensure excellent guest experiences, maximize revenue, and maintain smooth day-to-day operations while upholding the hotel’s brand standards.

Key Responsibilities

• Operations Management
  • Supervise daily club activities including guest entry, entertainment, bar, and service operations.
  • Ensure compliance with hotel standards, local laws, and licensing requirements (alcohol, music, safety).
  • Oversee facility cleanliness, ambiance, and equipment maintenance.
• Guest Experience & Service
  • Ensure guests receive exceptional service and hospitality.
  • Handle guest concerns, complaints, or VIP requests professionally.
  • Plan and deliver special events, theme nights, or entertainment programs.
• Staff Supervision & Training
  • Recruit, train, and manage club staff (bartenders, waiters, DJs, security, hostesses, etc.).
  • Schedule shifts and monitor staff performance.
  • Motivate the team to deliver quality guest experiences.
• Sales & Revenue Generation
  • Develop strategies to attract more guests and increase club revenue.
  • Implement promotions, loyalty programs, and special offers.
  • Monitor daily sales, bar revenue, and cash handling.
• Marketing & Promotion
  • Collaborate with the hotel marketing team to promote events, parties, and VIP packages.
  • Use social media and digital platforms to enhance visibility and attract clientele.
  • Build relationships with event planners, corporate clients, and influencers.
• Financial Management
  • Prepare budgets, control expenses, and manage profit margins.
  • Analyze financial reports and adjust strategies to maximize profitability.
  • Ensure accurate reporting of sales, stock usage, and operating costs.
• Security & Compliance
  • Maintain safety and security of guests and staff within the club premises.
  • Ensure adherence to alcohol service laws and safety regulations.
  • Work with security staff to manage crowd control and prevent incidents

Requirements

• Candidates should possess relevant qualifications with 6 years relevant work experience.