Head Sales at CapitalSage Technology Limited

About the job

Strategic Leadership & Revenue Growth

• Develop, implement, and manage comprehensive sales strategies to achieve short-term and long-term revenue goals
• Identify and prioritize high-value business opportunities across target industries and sectors
• Set aggressive but attainable targets for the sales team and provide coaching and motivation to exceed them

Lead Generation & Business Expansion

• Drive lead generation efforts through direct outreach, partnerships, referrals, and inbound channels
• Explore upselling and cross-selling opportunities to maximize customer lifetime value
• Monitor onboarding of new customers to ensure a seamless transition and early satisfaction

Client Relationship Management

• Foster strong, long-term relationships with clients, ensuring retention and renewal
• Engage directly with key clients to understand their evolving needs, challenges, and feedback
• Lead high-level negotiations and finalize commercial agreements that reflect customer value and business goals

Market Intelligence & Strategy

• Analyze industry trends, market shifts, and competitive dynamics to inform sales strategy and positioning
• Develop pricing structures, product messaging, and promotional tactics that reflect market demand
• Use data-driven insights to refine outreach and improve conversion performance

Sales Performance & Reporting

• Establish and monitor key performance indicators (KPIs) for the sales team
• Track performance metrics, forecast sales pipelines, and prepare monthly, quarterly, and annual reports
• Regularly review team outcomes and adjust plans to optimize productivity and results

Cross-Functional Collaboration

• Collaborate with marketing to align campaigns with sales goals and create powerful lead nurturing strategies
• Liaise with customer success teams to ensure quality onboarding and after-sales support
• Partner with legal and finance to finalize contracts and drive risk-free revenue
• Interface with technical teams to provide feedback on product improvements based on client input

Team Management

• Lead and grow the sales team through recruiting, onboarding, training, and performance management
• Promote a results-oriented and customer-centric culture
• Organize weekly briefings and monthly reviews to align execution with strategy

Requirements

• 5+ years of experience in sales, business development, or a related field, preferably in the fintech or payments industry.
• Proven track record of driving revenue growth and expanding customer bases.
• Deep understanding of the Nigerian fintech industry, including market trends, competitors, and regulatory requirements.
• Excellent sales, business development, and communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office and CRM software.
• Fluency in English; additional languages spoken in Nigeria an asset.