Fresh Jobs at CapitalSage Technology Limited

About the job

Strategic Leadership & Revenue Growth

• Develop, implement, and manage comprehensive sales strategies to achieve short-term and long-term revenue goals
• Identify and prioritize high-value business opportunities across target industries and sectors
• Set aggressive but attainable targets for the sales team and provide coaching and motivation to exceed them

Lead Generation & Business Expansion

• Drive lead generation efforts through direct outreach, partnerships, referrals, and inbound channels
• Explore upselling and cross-selling opportunities to maximize customer lifetime value
• Monitor onboarding of new customers to ensure a seamless transition and early satisfaction

Client Relationship Management

• Foster strong, long-term relationships with clients, ensuring retention and renewal
• Engage directly with key clients to understand their evolving needs, challenges, and feedback
• Lead high-level negotiations and finalize commercial agreements that reflect customer value and business goals

Market Intelligence & Strategy

• Analyze industry trends, market shifts, and competitive dynamics to inform sales strategy and positioning
• Develop pricing structures, product messaging, and promotional tactics that reflect market demand
• Use data-driven insights to refine outreach and improve conversion performance

Sales Performance & Reporting

• Establish and monitor key performance indicators (KPIs) for the sales team
• Track performance metrics, forecast sales pipelines, and prepare monthly, quarterly, and annual reports
• Regularly review team outcomes and adjust plans to optimize productivity and results

Cross-Functional Collaboration

• Collaborate with marketing to align campaigns with sales goals and create powerful lead nurturing strategies
• Liaise with customer success teams to ensure quality onboarding and after-sales support
• Partner with legal and finance to finalize contracts and drive risk-free revenue
• Interface with technical teams to provide feedback on product improvements based on client input

Team Management

• Lead and grow the sales team through recruiting, onboarding, training, and performance management
• Promote a results-oriented and customer-centric culture
• Organize weekly briefings and monthly reviews to align execution with strategy

Requirements

• 5+ years of experience in sales, business development, or a related field, preferably in the fintech or payments industry.
• Proven track record of driving revenue growth and expanding customer bases.
• Deep understanding of the Nigerian fintech industry, including market trends, competitors, and regulatory requirements.
• Excellent sales, business development, and communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office and CRM software.
• Fluency in English; additional languages spoken in Nigeria an asset.

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Job Description

Team Leadership and Management: 

• Lead, mentor, and manage a team of settlement professionals, providing guidance, training, and support to ensure a high level of performance and productivity. 
• Foster a collaborative and inclusive team culture that promotes effective communication and teamwork. 

Settlement Operations: 

• Oversee the review of settlement reports, upload of settlement reports, generation of settlement entries associated with our payment gateway and platforms. 
• Ensure the accurate and timely processing of settlements 
• Monitor and manage failed settlements, taking appropriate action to resolve discrepancies 

Regulatory Compliance: 

• Stay up-to-date with regulatory requirements and industry best practices related to settlement operations. 
• Ensure the organization's settlement processes comply with all relevant regulations and requirements. 

Process Improvement: 

• Continuously review and enhance settlement processes to optimize efficiency and minimize operational risks. 
• Implement robust controls and checks to reduce settlement errors and mitigate settlement-related risks. 

Vendor and Counterparty Relationship Management: 

• Collaborate with external vendors, depositories, and counterparty institutions to ensure smooth and efficient settlement processes. 
• Develop and maintain strong relationships with key stakeholders in the settlement ecosystem. 

Risk Management: 

• Identify and assess settlement-related risks and implement strategies to mitigate them. 
• Develop and maintain a robust disaster recovery and business continuity plan for settlement operations. 

Requirements

• A minimum of a Bachelor's Degree from a reputable institution.
• 4-5 years experience in a settlement and reconciliation role, showcasing a deep understanding of financial operations in the fintech industry.
• Proficiency in Microsoft Excel and other relevant software tools.
• Comprehensive knowledge of payment industry transaction dynamics.
• Proficiency in handling extensive datasets with a keen eye for accuracy.
• Exceptional attention to detail.
• A thorough understanding of reconciliation processes and best practices.