Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
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As Vendor Relationship Manager at Jumia, you will be at the center of our commercial strategy.
Your main challenge will be to build the most relevant marketplace in Nigeria, powered by the largest number of engaged sellers, the widest choice of products and the best prices.
You will shape the way we manage and animate thousands of sellers; Using all levers to grow their business while improving their operational excellence and protecting the CXP.
Key Responsibilities
Structure performance, pricing, operational management for our tail of sellers
Manage the commercial vendor call center
Lead the execution of our marketplace monetization strategy
Lead the improvement of vendor experience
Grow our mid-tail vendor base into key accounts
Manage a team of junior account manager
Requirements and Experience:
Performance and action oriented
Strong entrepreneurial skills, leadership and drive
Strong communication skills
Strong interpersonal skills: Convince the people and your team that you are making the right decisions
Resistant to stress
Very independent with a strong ability to go further than the expectations
Fast learner
Strong analytical skills
Ability to adapt in a multinational environment
Capacity to challenge and improve processes
Demonstrated ability to work in a fast paced and competitive environment.
Expected background and technical skills
Top Engineering or Business Schools and Universities
A previous experience of at least 4 years in management consulting, e-commerce, venture capital, company creation or category management (retail) would be appreciated
Proficiency in MS Office and Excel
Ability to analyze large data sets to make strategic decisions
We Offer
A unique experience in an entrepreneurial, yet structured environment
The opportunity to become part of a highly professional and dynamic team working around the world
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
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