Head of Sales and Deposits at Advans

Responsibilities
Strategic Leadership and Orientation:

• Formulate and implement short- and long-term strategies to grow cheap deposits & sales in line with the business objectives.
• Champion customer acquisition, retention, and deposit growth across all regions and touchpoints.

Product & Channel Development/Optimization:

• Understand and develop strategies for the bank’s deposit products, other financial services and digital channels that align with client needs, market trends and bank’s objectives.
• Optimize deposit products sales through digital channels, branch operations, etc.
• Support and propose product design, process optimization and launching activities

Deposit and Sales Performance Management:

• Set quarterly deposit targets across the sales network and contribute to the definition of the yearly budget.
• Ensure achievements of monthly targets per products/per segment/zone & monitor KPIs.
• Analyze the performance of deposit mobilization and sales of all products, services & channels

Customer Knowledge and Engagement:

• Understand and build strong relationships with the bank’s customers, leveraging targeted touchpoints, financial events/campaigns, and client feedback mechanisms to strengthen relationships and create a customer centric culture across all sales and network teams.
• Lead the development of deep customer insights through data analysis, field feedback, and market research to understand the unique financial behaviors, needs, and aspirations of target customer segments e.g. individuals, informal sector workers, and micro-entrepreneurs.

Operational & Risk Compliance:

• Ensure that all deposit mobilization and customer onboarding processes comply with regulatory standards (CBN, NDIC, etc.).
• Mitigate operational risks through robust internal controls and oversight.
• Assist in creation and/or update of processes, procedures, guides related to all services, products and channels.

Requirements

• Interested candidates should possess a Bachelor's Degree qualification with 4 - 8 years work experience.