Head of Products at Konga Online Shopping Limited

• The Head of Products will serve as the strategic leader responsible for driving the overall product vision, strategy, and execution across the organization. This role requires a highly experienced professional with proven expertise in scaling product portfolios, aligning business objectives with customer needs, and leading diverse, cross-functional teams to deliver innovative and impactful products.
• The Head of Products will own the entire product lifecycle — from ideation, strategy, design, development, launch, and continuous improvement — while ensuring the company maintains a competitive edge in the marketplace. This individual will act as a bridge between executive leadership, technology, marketing, operations, and sales teams, ensuring alignment and successful delivery of business outcomes.

Strategic Leadership

• Define, articulate, and execute the company’s product vision and long-term roadmap aligned with corporate strategy and market opportunities.
• Lead the development of new products, services, and enhancements while ensuring the profitability and scalability of the portfolio.
• Establish and maintain a clear product strategy framework to evaluate opportunities, prioritize initiatives, and allocate resources effectively.
• Serve as a key member of the executive leadership team, influencing company direction and shaping market positioning.

Product Portfolio & Lifecycle Management

• Own and manage the end-to-end product lifecycle — from concept to launch and ongoing iteration.
• Ensure product decisions are data-driven, leveraging customer insights, market research, competitor analysis, and financial performance.
• Oversee product portfolio management, sunsetting underperforming products while investing in high-growth opportunities.
• Drive innovation through continuous exploration of new technologies, business models, and market trends.

Team Leadership & Development

• Build, lead, and mentor a high-performing Product Management team, fostering a culture of innovation, accountability, and collaboration.
• Define clear KPIs, OKRs, and performance metrics for product teams, ensuring alignment with business outcomes.
• Champion cross-functional collaboration across engineering, design, marketing, operations, and sales.

Customer & Market Focus

• Act as the voice of the customer within the organization, ensuring all products deliver superior customer experiences and address real market needs.
• Partner with UX/UI teams to drive human-centered design principles across product development.
• Monitor industry trends, competitive activities, and regulatory landscapes to anticipate market shifts and position products accordingly.

Execution & Delivery

• Oversee go-to-market strategies in partnership with Marketing, Sales, and Operations to ensure successful product launches.
• Ensure products are delivered on time, within budget, and to quality standards, while continuously monitoring performance post-launch.
• Drive adoption, retention, and revenue growth through product enhancements and new initiatives.

Stakeholder Engagement

• Regularly communicate product vision, strategy, and performance updates to executive leadership, board members, and key stakeholders.
• Collaborate with Finance to build business cases, pricing strategies, and revenue models for product initiatives.
• Partner with Technology leadership to ensure seamless integration of product strategy with technical execution.

Key Qualifications & Requirements

Education:

• Bachelor’s degree in Business, Engineering, Computer Science, or related field.
• Master’s degree (MBA or equivalent) is highly preferred.

Experience:

• 12+ years of progressive product management experience, with at least 5 years in a senior leadership role (Head of Product, VP of Product, or equivalent).
• Proven track record of scaling product portfolios and leading successful product launches in high-growth industries.
• Strong background in working with cross-functional teams (Engineering, Marketing, Sales, Operations, Design).
• Experience in data-driven decision making, analytics, and customer research.
• Familiarity with Agile, Lean, and Design Thinking methodologies.

Skills:

• Exceptional strategic thinking and business acumen.
• Strong leadership and people management skills, with experience mentoring senior product managers.
• Excellent communication and stakeholder management skills, able to influence at all levels including C-suite and Board.
• Deep understanding of customer experience, product design, and technology integration.
• Strong financial literacy with the ability to create and manage P&Ls, pricing strategies, and ROI analysis.