Career Openings at Tezza Business Solutions Limited

Job Summary

• The Personal Assistant will provide day-to-day administrative, personal, and organizational support to the managing director, helping to manage schedules, communications, and personal tasks efficiently.
• The ideal candidate is reliable, detail-oriented, discreet, and able to handle multiple responsibilities with professionalism.

Key Responsibilities
Administrative & Schedule Management:

• Manage the principal’s calendar, appointments, and reminders.
• Coordinate meetings, events, and personal engagements.
• Handle emails, messages, and phone calls as required.
• Organize documents, files, and records (digital and physical).

Personal & Errand Support:

• Assist with personal errands and day-to-day tasks.
• Coordinate travel arrangements, accommodations, and itineraries.
• Manage personal appointments such as medical, family, or social events.
• Support planning of personal and family events when needed.

Communication & Coordination:

• Act as a point of contact between the managing director and third parties.
• Draft messages, emails, and simple documents.
• Follow up on tasks, commitments, and action items.

Confidentiality & Trust:

• Handle sensitive personal and professional information with discretion.
• Maintain a high level of trust, professionalism, and integrity at all times.

Requirements & Qualifications:

• Minimum of 3 years’ experience as a Personal Assistant or similar role.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize effectively.
• High level of discretion and confidentiality.
• Proficiency in basic productivity tools (email, calendar, documents). 

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Location: Magodo Phase 1, Lagos

The Role

• We are looking for a Mid to Senior Backend Engineer to join our hybrid work team and to own the architecture of our "Growth Engine."
• You will move beyond simple CRUD APIs to build complex Event-Driven Systems, Offline Sync Protocols, and High-Volume Marketing Queues.
• You will work closely with the Solution Architect and the rest of the development team to ensure our platform is fast, resilient in low-bandwidth environments, and capable of delivering real-time Customer Intelligence (CI).

Key Responsibilities

• Core Architecture: Lead the migration of our Modular Monolith (Express.js) towards a structured, Service-Oriented architecture (NestJS/TypeScript) to support scale.
• High-Volume Queues: Design and implement robust background job processing using Redis & BullMQ to handle marketing blasts (SMS/WhatsApp/Email) without blocking the main API thread.
• Offline Synchronization: Build the "Sync Service" that handles data conflict resolution and delta updates between our MongoDB backend and the React Native (WatermelonDB) mobile app.
• Customer Intelligence Engine: Write complex MongoDB Aggregation pipelines to calculate real-time RFM (Recency, Frequency, Monetary) scores and Customer Health metrics.
• Integrations: Build secure, scalable integrations with third-party providers including Paystack/Flutterwave (Payments), Meta Graph API (Social), and Africa’s Talking (SMS).
• API Design: Develop flexible GraphQL and REST endpoints that allow our frontend to fetch "Customer 360" data efficiently.
• Quality & Security: Enforce TypeScript strict typing, write comprehensive unit/integration tests (Jest), and ensure multi-tenant data isolation at the middleware level.

Requirements
Technical "Must Haves":

• 4+ years of backend engineering experience with Node.js.
• TypeScript Expert: You don't just use any; you understand generics, interfaces, and strict type safety.
• Database Mastery: Deep experience with MongoDB (Schema design, Indexing, and Aggregation pipelines). You know how to model data for performance.
• Message Queues: Proven experience with Redis (caching and queuing with BullMQ/Sidekiq equivalent).
• API Standards: Strong grasp of RESTful principles and GraphQL schema design.

Technical "Nice to Haves":

• Experience with NestJS framework.
• Familiarity with the IDURAR open-source ERP platform.
• Experience building Offline-First applications (Sync protocols).
• Knowledge of Docker and Kubernetes (DevOps basics).
• Background in AdTech, CRM, or FinTech in the African context.

The Challenges You Will Solve

• The "Burst" Problem: How do we send 50,000 SMS notifications for a client’s flash sale in 5 minutes without crashing the dashboard for everyone else?
• The "Offline" Problem: How do we sync 500 new "Quick Orders" from a field agent's tablet when they reconnect to a slow 3G network, ensuring no data is lost?
• The "Intelligence" Problem: How do we calculate a VIP Score for a customer in real-time based on their last 50 transactions across different branches?

Why Join MarketEdge?

• Build for Impact: You aren't just moving tickets; you are building the "Operating System" for African businesses.
• Technical Depth: You will work with complex problems like eventual consistency, event sourcing, and high-concurrency queues.
• Agile Culture: We value shipping code that works. We focus on "Definition of Done" that includes performance on slow networks, not just functionality on high-speed Wi-Fi.

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Job Summary

• The Executive Assistant will provide high-level administrative and operational support to senior leadership, ensuring smooth day-to-day operations, effective communication, and efficient time management.
• The role requires discretion, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities
Executive Support:

• Manage executives’ calendars, meetings, and appointments.
• Coordinate internal and external meetings, including preparation of agendas, meeting materials, and follow-ups.
• Handle confidential and sensitive information with professionalism and discretion.
• Act as a liaison between executives and internal/external stakeholders.

Communication & Coordination:

• Manage emails, correspondence, and phone calls on behalf of executives.
• Draft, review, and edit emails, reports, presentations, and other documents.
• Track action items and ensure timely follow-up on decisions and deliverables.

Administrative & Operational Support:

• Arrange travel plans, accommodations, and itineraries.
• Prepare expense reports and assist with budget tracking where required.
• Maintain organized records, files, and documentation.
• Support special projects and company initiatives as assigned.

Office & Team Support:

• Assist with coordination of company events, meetings, and offsites.
• Work closely with HR, Finance, and other departments to support executive needs.
• Help streamline processes and improve administrative efficiency.

Requirements & Qualifications

• Bachelor’s Degree or equivalent experience.
• 3 years proven experience as an Executive Assistant, Personal Assistant, or similar role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• High level of professionalism, discretion, and confidentiality.
• Proficiency in Microsoft Office / Google Workspace and collaboration tools.
• Ability to multitask, prioritize, and work independently.

Preferred Skills:

• Experience supporting C-level executives.
• Familiarity with project management or task-tracking tools.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure and meet tight deadlines.