Fresh Jobs at Konga Online Shopping Limited

• The Head of Products will serve as the strategic leader responsible for driving the overall product vision, strategy, and execution across the organization. This role requires a highly experienced professional with proven expertise in scaling product portfolios, aligning business objectives with customer needs, and leading diverse, cross-functional teams to deliver innovative and impactful products.
• The Head of Products will own the entire product lifecycle — from ideation, strategy, design, development, launch, and continuous improvement — while ensuring the company maintains a competitive edge in the marketplace. This individual will act as a bridge between executive leadership, technology, marketing, operations, and sales teams, ensuring alignment and successful delivery of business outcomes.

Strategic Leadership

• Define, articulate, and execute the company’s product vision and long-term roadmap aligned with corporate strategy and market opportunities.
• Lead the development of new products, services, and enhancements while ensuring the profitability and scalability of the portfolio.
• Establish and maintain a clear product strategy framework to evaluate opportunities, prioritize initiatives, and allocate resources effectively.
• Serve as a key member of the executive leadership team, influencing company direction and shaping market positioning.

Product Portfolio & Lifecycle Management

• Own and manage the end-to-end product lifecycle — from concept to launch and ongoing iteration.
• Ensure product decisions are data-driven, leveraging customer insights, market research, competitor analysis, and financial performance.
• Oversee product portfolio management, sunsetting underperforming products while investing in high-growth opportunities.
• Drive innovation through continuous exploration of new technologies, business models, and market trends.

Team Leadership & Development

• Build, lead, and mentor a high-performing Product Management team, fostering a culture of innovation, accountability, and collaboration.
• Define clear KPIs, OKRs, and performance metrics for product teams, ensuring alignment with business outcomes.
• Champion cross-functional collaboration across engineering, design, marketing, operations, and sales.

Customer & Market Focus

• Act as the voice of the customer within the organization, ensuring all products deliver superior customer experiences and address real market needs.
• Partner with UX/UI teams to drive human-centered design principles across product development.
• Monitor industry trends, competitive activities, and regulatory landscapes to anticipate market shifts and position products accordingly.

Execution & Delivery

• Oversee go-to-market strategies in partnership with Marketing, Sales, and Operations to ensure successful product launches.
• Ensure products are delivered on time, within budget, and to quality standards, while continuously monitoring performance post-launch.
• Drive adoption, retention, and revenue growth through product enhancements and new initiatives.

Stakeholder Engagement

• Regularly communicate product vision, strategy, and performance updates to executive leadership, board members, and key stakeholders.
• Collaborate with Finance to build business cases, pricing strategies, and revenue models for product initiatives.
• Partner with Technology leadership to ensure seamless integration of product strategy with technical execution.

Key Qualifications & Requirements

Education:

• Bachelor’s degree in Business, Engineering, Computer Science, or related field.
• Master’s degree (MBA or equivalent) is highly preferred.

Experience:

• 12+ years of progressive product management experience, with at least 5 years in a senior leadership role (Head of Product, VP of Product, or equivalent).
• Proven track record of scaling product portfolios and leading successful product launches in high-growth industries.
• Strong background in working with cross-functional teams (Engineering, Marketing, Sales, Operations, Design).
• Experience in data-driven decision making, analytics, and customer research.
• Familiarity with Agile, Lean, and Design Thinking methodologies.

Skills:

• Exceptional strategic thinking and business acumen.
• Strong leadership and people management skills, with experience mentoring senior product managers.
• Excellent communication and stakeholder management skills, able to influence at all levels including C-suite and Board.
• Deep understanding of customer experience, product design, and technology integration.
• Strong financial literacy with the ability to create and manage P&Ls, pricing strategies, and ROI analysis.

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Male candidates are encouraged to apply as we seek to enhance diversity in this role.

Key Responsibilities

• Ensure adherence to process when receiving shipment in and out of Exchange centre and proprietary locations.
• Ensure all escalations damage, wet, broken, missing goods/items are escalated to appropriate parties and resolved within 72hours
• Ensure proper documentations of all shipments
• Follow up on all shipments to ensure timely arrival to Partner locations for last mile deliveries.
• Ensure shipment sent and received at the partner locations are scanned in via Mercury.
• Ensure proper demarcations and management of space within the Exchange centre.
• Ensure counts done are confirmed by the security personal on ground and the driver bring in and taking out shipments.
• Ensure proper maintenance of all assets.
• Enforce housekeeping against both vehicles and locations.
• Ensure timely updates are done by Inventory officer, drivers and dispatch riders.
• Ensure adherence to SLA (Service level Agreement) timeline.
• Constantly check package exception reports on daily basis and ensure they are cleared within 24hours.
• Ensure drivers and dispatch deliver/drops off shipments on time and appropriate updates are done.
• Comply too in-house safety and security rules.
• Ensure safe practice at all times.
• Ensure proper housekeeping at all times.
• Perform ad-hoc tasks as assigned by supervisors/superiors in support of operations when necessary.

Qualification & Skills

• B.Sc. / HND in a relevant course
• Minimum of 2 years experience in Inventory Management
• Problem analysis and problem-solving skills
• Knowledge of customer service principles and practices
• Knowledge of MS suite and other relevant computer applications
• Organisation skills
• Logistics management experience
• Time & resource management skill
• Safety conscious
• Interpersonal skills
• Ability to work as part of a team
• Ability to manage people
• Good communications skills – verbal and written

go to method of application »

Male candidates are encouraged to apply as we seek to enhance diversity in this role.

Key Responsibilities

• Ensure adherence to process when receiving shipment in and out of Exchange centre and proprietary locations.
• Ensure all escalations damage, wet, broken, missing goods/items are escalated to appropriate parties and resolved within 72hours
• Ensure proper documentations of all shipments
• Follow up on all shipments to ensure timely arrival to Partner locations for last mile deliveries.
• Ensure shipment sent and received at the partner locations are scanned in via Mercury.
• Ensure proper demarcations and management of space within the Exchange centre.
• Ensure counts done are confirmed by the security personal on ground and the driver bring in and taking out shipments.
• Ensure proper maintenance of all assets.
• Enforce housekeeping against both vehicles and locations.
• Ensure timely updates are done by Inventory officer, drivers and dispatch riders.
• Ensure adherence to SLA (Service level Agreement) timeline.
• Constantly check package exception reports on daily basis and ensure they are cleared within 24hours.
• Ensure drivers and dispatch deliver/drops off shipments on time and appropriate updates are done.
• Comply too in-house safety and security rules.
• Ensure safe practice at all times.
• Ensure proper housekeeping at all times.
• Perform ad-hoc tasks as assigned by supervisors/superiors in support of operations when necessary.

Qualification & Skills

• B.Sc. / HND in a relevant course
• Minimum of 2 years experience in Inventory Management
• Problem analysis and problem-solving skills
• Knowledge of customer service principles and practices
• Knowledge of MS suite and other relevant computer applications
• Organisation skills
• Logistics management experience
• Time & resource management skill
• Safety conscious
• Interpersonal skills
• Ability to work as part of a team
• Ability to manage people
• Good communications skills – verbal and written

go to method of application »

Job description

• The Head of Data will be responsible for defining and executing the organization’s data strategy, ensuring data is effectively collected, governed, analyzed, and leveraged to drive business growth and innovation. This role requires a highly experienced leader who can build and scale a world-class data organization, driving data maturity across the company and ensuring alignment with business goals.
• The successful candidate will lead data governance, data engineering, analytics, business intelligence, and advanced data science initiatives while ensuring compliance with regulatory and security standards. They will act as a strategic partner to executives and a visionary leader for data-driven culture across the organization.

Data Strategy & Leadership

• Develop and execute a comprehensive data strategy, aligned with the company’s overall vision and objectives.
• Define a data maturity roadmap, driving adoption of data-driven decision-making across all departments.
• Own and articulate the data vision, ensuring the organization leverages data as a strategic asset.
• Serve as a key member of the senior leadership team, contributing to company-wide strategy and innovation.

Data Management & Governance

• Establish and enforce data governance policies covering data ownership, stewardship, and accountability.
• Drive the implementation of data quality frameworks, ensuring accuracy, consistency, and reliability.
• Ensure compliance with data privacy, security, and regulatory standards (e.g., GDPR, CCPA, HIPAA).
• Oversee metadata management, master data management, and data lineage tracking.

Data Engineering & Architecture

• Lead the design and implementation of scalable data infrastructure, pipelines, and cloud-based platforms.
• Partner with Technology/Engineering teams to ensure robust data architecture that supports advanced analytics and AI initiatives.
• Ensure integration of multiple internal and external data sources into a unified enterprise data ecosystem.

Analytics, Insights & Data Science

• Oversee the development of advanced analytics, AI, and machine learning models to support predictive and prescriptive decision-making.
• Build and manage a centralized BI/analytics function to deliver actionable insights across all business units.
• Partner with business leaders to translate data into strategic recommendations and measurable outcomes.
• Champion self-service analytics tools and platforms, enabling non-technical teams to leverage data.

Team Leadership & Culture

• Build, lead, and mentor a high-performing data organization (data engineers, data scientists, analysts, BI developers, governance officers).
• Create a data-driven culture, promoting literacy, awareness, and adoption of data across the business.
• Define and manage KPIs and OKRs for the data function, ensuring delivery of high-value outcomes.
• Foster collaboration between Data, Product, Technology, Finance, Marketing, and Operations.

Key Qualifications & Requirements

Education:

• Bachelor’s degree in Computer Science, Data Science, Statistics, Engineering, or related field.
• Advanced degree (MSc, MBA, or PhD) strongly preferred.

Experience:

• 12+ years of progressive experience in data management, analytics, or data science, with at least 5 years in a senior leadership role.
• Proven success in designing and executing enterprise-wide data strategies.
• Experience building and scaling data platforms, cloud data solutions (AWS, Azure, GCP), and modern data stacks.
• Strong understanding of AI, machine learning, and emerging data technologies.
• Demonstrated track record of influencing executive-level stakeholders using data insights.
• Background in regulated industries (e.g., finance, healthcare, telecom) is a plus.

Skills:

• Exceptional leadership and team-building skills.
• Strong data governance, security, and compliance expertise.
• Excellent communication and stakeholder management abilities.
• Technical proficiency in SQL, Python/R, Spark, Hadoop, ETL pipelines, data modeling, and visualization tools (e.g., Tableau, Power BI, Looker).
• Strong business acumen to connect data insights with strategic business outcomes.