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  • Posted: Jun 10, 2022
    Deadline: Not specified
  • Black Pen Recruitment is South Africa’s #1 recruitment consulting firm specialised in BPO services, foreign language recruitment and staffing solutions and immigration services. With our outstanding experience in the BPO industry and our own in-house immigration division, we will find the right candidates for foreign language specialist positions as well as immigration solutions for foreign employees.
    Read more about this company


    Head of People (FinTech / Unsecured Loans)

    Industry: Financial Services

    Job Description

    • Our client is looking to hire a talented individual to join their team.
    • The team consists of innovators and builders with domain expertise in the lending space.
    • They share a determination to continue leveraging data driven approaches to problem solving by building products that the market needs and API integrations that drive value across the board. 


    • Implement/facilitate training and development interventions
    • Source candidates
    • Onboard new hires
    • Coach and mentor employees whenever possible
    • Create and manage a formal performance review process
    • Design, propose, and implement human resources strategies, guidelines, and procedures within broad principles and policies to meet requirements supporting short and long-term business needs
    • Provide local insight to corporate guidelines and procedures and manage the administration and implementation with respect to employee training and development programs, salary structure, performance appraisals and recognition, compensation, and benefit plans
    • Ensure compliance of the company’s practices with applicable labour legislation and collective labour agreements
    • Assist in articulation of the values and culture of the organisation
    • Work with CEO, COO, and CTO to identify human resources problems/issues and provides leadership and support in finding solutions
    • Organise and supervise HR/Personnel services that highly qualified personnel are recruited, developed, and motivated to achieve business objectives
    • Oversee and ensure the effective running of the local payroll via an external provider
    • Manage relationships with external recruitment firms
    • Write and post technical job descriptions
    • Solid knowledge of sourcing techniques
    • Perform pre-screening calls to analyse applicants’ abilities
    • Interview candidates combining various methods 
    • Craft and send personalised recruiting emails with current job openings to passive candidates
    • Compose job offer letters
    • Conduct job and task analyses to document job duties and requirements


    • B.Sc in Human Resources Management or relevant Degree
    • 5 years of experience as Head of People within FinTech 
    • Solid understanding of HR practices and labour legislation
    • 5 years of experience within training and development 
    • Fluent in English.

    Salary + Benefits

    Method of Application

    Interested and qualified? Go to Black Pen Recruitment on to apply

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