Liebherr Group today is a leading manufacturer of construction and mining equipment established in 1949 , but also supplies innovative user-oriented products and services in many other fields. The family-owned enterprise employs 46,000 people in over 135 companies worldwide.
Read more about this company
Responsible for the expansion of the sales company in relation to spare parts, warranty and customer service within the framework of the growth strategy
Conduct research of local market and business activity including local competitors, price levels and economic development of customers
Establish and maintain ongoing relationships with existing customers, suppliers and internal departments
Price negotiations and conclusion of service contracts
Support the Divisional Manager in the area of organizational development of mixed sales and divisional controlling companies
Management of a team of Customer Service employees.
Qualifications
Successfully completed technical or economic education
Several years of professional and leadership experience in a comparable service position
Strong customer orientation and distinctive communication skills
Proficiency in spoken and written English are required
How to Build a Retention Strategy that WorksIn this article, you’ll learn how to build a retention strategy that works and keeps your employees invested in your organisation's success.
Staff Turnover and How to Calculate ItIn this article, we'll explain what staff turnover means, how to calculate it, why it matters, and what businesses can do to reduce it.