Marketing Associate at Fort Knox Group

Key Responsibilities

• Market and promote retail banking products and services.
• Acquire new customers and open new accounts.
• Drive deposit mobilization and revenue generation.
• Carry out cheque pick-ups and revenue collection activities.
• Prepare call memos and target market lists.
• Respond to customer inquiries regarding the bank's products and services.
• Reactivate dormant accounts and strengthen customer relationships.
• Assist customers with loan request documentation.
• Promote electronic banking products and services.
• Maintain accurate records and submit activity reports as required.
• Ensure compliance with information security policies and procedures.
• Perform other duties assigned by the Relationship Manager or Business Manager.

Requirements

• B.Sc. or HND in any relevant discipline.
• Previous sales, marketing, or banking experience is an added advantage.
• Strong communication and interpersonal skills.
• Good customer service orientation.
• Ability to work with minimal supervision.
• Strong negotiation and relationship management skills.
• Good knowledge of banking products and services.
• Basic accounting knowledge.
• Proficiency in computer applications and banking systems.
• High level of accuracy and attention to detail.

Desired Attributes:

• Smart and professional appearance.
• Good dress sense.
• Confident and assertive personality.
• Enthusiastic and positive attitude.
• Target-driven and results-oriented.
• Good team player.
• Strong work ethic and integrity.